At a Glance
- Tasks: Lead and inspire the Product Team to create innovative healthcare solutions.
- Company: Join Patchwork Health, a pioneering company transforming workforce management in healthcare.
- Benefits: Enjoy a competitive salary, hybrid work options, and personal development budget.
- Other info: Be part of a vibrant team with a fun London hub and co-working spaces across the UK.
- Why this job: Make a real impact in healthcare by shaping products that improve staff and patient experiences.
- Qualifications: Proven product leadership and agile experience in SaaS environments.
The predicted salary is between 90000 - 100000 £ per year.
About Us
Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
The Role
The Head of Product’s primary responsibilities will be to work with the CTO, translating Patchwork’s product vision for multiple products into reality, and building the system that builds the products. Leading, coaching and inspiring the Product Team, the role holder will own, shape, and balance priorities to meet Patchwork’s short-term objectives, whilst considering long-term needs.
The Product team works closely with the wider Technology Team and other business areas, and spends time with our customers, bringing client market insight and client feedback into our prioritisation processes, to ensure we are delivering innovative, customer-centric, and commercially successful products.
Key Responsibilities
- Leadership: The role holder is responsible for the development, nurturing, and output of their team, and is expected to uphold Patchwork’s values and standards of excellence in leadership.
- Product Strategy: Supporting the CTO in the definition and delivery of Patchwork’s product strategy and mission, providing clarity and direction to the Product Team and collaboratively with the Engineering Team and the wider business, fostering a cross-functional, user-focused, and outcome-driven culture.
- Product Management & Design: Using agile methodologies, and product management expertise to maintain a high place of feature delivery, working tightly with engineering squads to eliminate sources of friction.
- Product Portfolio Vision: Understanding how Patchwork’s product suite solves workforce management problems for our customers, by ensuring the Product team regularly meet with customers and build deep and specific insights into their problems.
- Product Planning: Leading the Product Team to translate product strategy into actionable roadmaps and measurable goals.
- Operational Excellence: Building and maintaining a single, consistent, all-products metrics dashboard which provides data to speak for our value propositions, and supports decisions to adjust spending to improve ROI.
Requirements
- Demonstrable Product Leadership experience.
- Demonstrable experience working in Product Management within a strongly agile environment, with SaaS products.
- Proven history of working in multidisciplinary-teams in order to ensure customer satisfaction is at the forefront of product development.
- Experience building, communicating, and executing on product strategy.
- Skilled in communicating in general and specifically relating to product decisions to cross-functional stakeholders internally and externally.
- Drive to prioritise team success and winning together.
- Ability to define and articulate problems in simple terms, and explore solutions with the right balance of simplicity, flexibility and impact.
- Passionate for a challenge and to challenge others to drive success.
- Prideful in attention to detail.
- Ability and passion to work in a fast-paced scale-up team environment, embracing its challenges and opportunities.
Nice to Have
- Experience building and launching new to market products.
- Experience in a tech start-up/scale-up.
- Experience or knowledge of the NHS, healthcare, or healthtech industry.
- Experience or knowledge of workforce applications.
Benefits, Perks & Remuneration
- Salary Range: £90,000-100,000
- Hybrid and flexible workplace
- Cycle Scheme
- Tech Loan Scheme
- Employee Assistance Programme (Health Assured)
- Personal Learning & Development Budget
- Flexible income options via Stream
- Dog friendly London Hub
- Vibrant and fun London Hub with unlimited refreshments & games
- Access to co-working spaces across the UK
The Small Print
We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle.
Head of Product in London employer: Patchwork Health
Patchwork Health is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those passionate about making a difference in the HealthTech sector. With a hybrid workplace model, generous personal development budgets, and a Cycle Scheme, employees are empowered to grow both personally and professionally while enjoying a healthy work-life balance. Join us to be part of a team that values innovation and collaboration, where your contributions directly impact our mission to enhance healthcare delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Patchwork Health!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Patchwork Health would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Patchwork Health through your school's career services!
We think you need these skills to ace Head of Product in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Head of Product, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Head of Product position at Patchwork Health. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Patchwork Health
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
