At a Glance
- Tasks: Lead and inspire the Product Team to deliver innovative healthcare solutions.
- Company: Join Patchwork Health, a pioneering company transforming healthcare staffing.
- Benefits: Enjoy a competitive salary, hybrid work, and personal development opportunities.
- Why this job: Make a real impact in healthcare by shaping product strategies and driving innovation.
- Qualifications: Proven product leadership experience and a passion for agile methodologies.
- Other info: Be part of a vibrant team in a fun London hub with great perks.
The predicted salary is between 90000 - 100000 £ per year.
About Us
Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co‐created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps.
Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award.
The Role
The Head of Product's primary responsibilities will be to work with the CTO, translating Patchwork's product vision for multiple products into reality, and building the system that builds the products. Leading, coaching and inspiring the Product Team, the role holder will own, shape, and balance priorities to meet Patchwork's short‐term objectives, whilst considering long‐term needs.
The Product team works closely with the wider Technology Team and other business areas, and spends time with our customers, bringing client market insight and client feedback into our prioritisation processes, to ensure we are delivering innovative, customer‐centric, and commercially successful products.
Key Responsibilities
- Leadership: The role holder is responsible for the development, nurturing, and output of their team, and is expected to uphold Patchwork's values and standards of excellence in leadership.
- Product Strategy: Supporting the CTO in the definition and delivery of Patchwork's product strategy and mission, providing clarity and direction to the Product Team and collaboratively with the Engineering Team and the wider business, fostering a cross‐functional, user‐focused, and outcome‐driven culture.
- Product Management & Design: Using agile methodologies, and product management expertise to maintain a high place of feature delivery, working tightly with engineering squads to eliminate sources of friction.
- Product Portfolio Vision: Understanding how Patchwork's product suite solves workforce management problems for our customers, by ensuring the Product team regularly meet with customers and build deep and specific insights into their problems.
- Product Planning: Leading the Product Team to translate product strategy into actionable roadmaps and measurable goals.
- Operational Excellence: Building and maintaining a single, consistent, all‐products metrics dashboard which provides data to speak for our value propositions, and supports decisions to adjust spending to improve ROI.
Requirements
- Demonstrable Product Leadership experience.
- Demonstrable experience working in Product Management within a strongly agile environment, with SaaS products.
- Proven history of working in multidisciplinary‐teams in order to ensure customer satisfaction is at the forefront of product development.
- Experience building, communicating, and executing on product strategy.
- Skilled in communicating in general and specifically relating to product decisions to cross‐functional stakeholders internally and externally.
- Drive to prioritise team success and winning together.
- Ability to define and articulate problems in simple terms, and explore solutions with the right balance of simplicity, flexibility and impact.
- Passionate for a challenge and to challenge others to drive success.
- Prideful in attention to detail.
- Ability and passion to work in a fast‐paced scale‐up team environment, embracing its challenges and opportunities.
Nice to Have
- Experience building and launching new to market products.
- Experience in a tech start‐up/scale‐up.
- Experience or knowledge of the NHS, healthcare, or healthtech industry.
- Experience or knowledge of workforce applications.
Benefits, Perks & Remuneration
- Salary Range: £90,000-100,000
- Hybrid and flexible workplace
- Cycle Scheme
- Tech Loan Scheme
- Employee Assistance Programme (Health Assured)
- Personal Learning & Development Budget
- Flexible income options via Stream
- Dog friendly London Hub
- Vibrant and fun London Hub with unlimited refreshments & games
- Access to co‐working spaces across the UK
The Small Print
We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us.
Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
Head of Product · London, United Kingdom · employer: Patchwork Health
Contact Detail:
Patchwork Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product · London, United Kingdom ·
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Patchwork Health thoroughly—know their products, values, and recent achievements. This will not only help you answer questions but also show your genuine interest in the company. Plus, it’ll give you some great talking points!
✨Tip Number 3
Showcase your passion for product management! When you get the chance, share examples of how you've led teams or driven product success in the past. Use specific metrics or outcomes to back up your claims. We love seeing candidates who can demonstrate their impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to revolutionise healthcare staffing. Let’s make it happen together!
We think you need these skills to ace Head of Product · London, United Kingdom ·
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand Patchwork's mission and values. Tailor your application to show how your experience aligns with what we do. This will help us see that you're genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff.
Show Your Passion: Let your enthusiasm for the role shine through! Share why you're excited about the opportunity to work with us at Patchwork Health and how you can contribute to our goals. A little passion goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Patchwork Health
✨Know the Company Inside Out
Before your interview, dive deep into Patchwork Health's mission and values. Understand their products and how they impact healthcare staffing. This knowledge will help you connect your experience to their needs and show that you're genuinely interested in their work.
✨Showcase Your Leadership Style
As a Head of Product, your leadership approach is crucial. Be ready to discuss your past experiences in leading teams, especially in agile environments. Share specific examples of how you've inspired and developed your team while achieving product goals.
✨Prepare for Product Strategy Questions
Expect questions about product strategy and prioritisation. Think about how you would balance short-term tactical needs with long-term vision at Patchwork. Prepare to discuss how you would gather customer insights and translate them into actionable product roadmaps.
✨Demonstrate Your Analytical Skills
Patchwork values data-driven decision-making. Be prepared to talk about how you've used metrics to guide product development in the past. Discuss specific KPIs you've tracked and how they influenced your product strategies, ensuring you align with their focus on analytics.