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- Tasks: Lead bid management and create compelling business cases to drive growth.
- Company: Join Patchwork Health, a pioneering tech company transforming healthcare staffing.
- Benefits: Enjoy a competitive salary, hybrid work, personal development budget, and a vibrant office culture.
- Why this job: Make a real impact in healthcare by optimising staffing solutions and driving innovation.
- Qualifications: Experience in bid writing and contract management, with a passion for healthcare.
- Other info: Be part of a dynamic team in a fast-paced scale-up environment.
The predicted salary is between 60000 - 70000 £ per year.
Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; collaborative staff banks, which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps.
Patchwork Health has been recognised as HSJ’s 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator’s Economic Innovator of the Year Award.
The Revenue Team is made up of Sales, Marketing, Strategic Partnerships and Revenue Operations teams. These teams play a critical role in driving top line growth and ensuring our revenue-generating processes are efficient and scalable.
The Commercial Manager sits within the Sales Team and is responsible for completing compelling bid and tender responses on behalf of Patchwork; as well as supporting buyer business cases, overseeing the creation of deal specific sales enablement materials, and framework liaison & account management. You will also produce high quality and compelling commercial materials to maximise Patchwork’s win rate across all opportunities.
Key Responsibilities- Bids and Tender Management
- Establishment of a robust governance process around the decision making process to bid/not bid.
- Sourcing and responding to tenders; and managing bid processes in the most commercially successful way for Patchwork.
- End-to-end management and ownership from identifying the opportunity and initial information / screening requests (RFIs/RFPs) to completing and submitting final entries.
- Striving for all bids and entries to be as successful as possible by meeting and exceeding quality standards on relevance, validity and persuasiveness, ensuring all submissions are compelling.
- Project managing all internal stakeholders to provide information and documents in a timely manner, encouraging responsiveness and a collective desire to win business.
- Utilising all existing procurement portals and sources and creatively identifying new ways to locate opportunities.
- Identification and tracking of bids and tender performance metrics and coordinating lessons learnt process.
- Relationship management and coordination with external partner teams on shared bids.
- Collaborating with internal stakeholders to write compelling business cases for NHS Trust Executive Boards with a high approval rate.
- Standardising Patchwork’s approach to the creation of business cases, ensuring that compelling, business winning content is created efficiently.
- Creating supplementary materials to support the business case process such as buying guides, commercial proposals and landing pages.
- Work with members of the sales team to produce presentations and materials of exceptional quality that close deals.
- Be responsive and turn materials around within internal target timescales to reduce time to close.
- Overseeing all procurement frameworks that enable Patchwork to compliantly contract and win business with the NHS and similar clients, this includes understanding framework limits to ensure contract compliance (i.e. commercial terms and models for each framework).
- Leveraging existing frameworks to identify and unlock revenue opportunities.
- Identifying new framework opportunities and managing framework responses.
- Managing external relationships with framework providers to maximise commercial opportunities for Patchwork.
- Building outstanding and meaningful external relationships with partners on bids and being able to engage and influence stakeholders from all levels.
- Educating internal stakeholders on commercial processes and best practice.
- Leading by example by producing commercially sensitive responses that are successful i.e., are always persuasive and compelling, and ensuring all external deadlines are met and never missed.
- Keep up with industry trends, emerging technologies, and best practice.
- Evaluate new tools, technologies, and methodologies to drive continuous improvement.
- Embracing AI to drive efficiency and scalability in finding and responding to opportunities.
- Essential
- Demonstrable experience in bid writing, bid and tender management, and contract management.
- Demonstrable accountability in owning complex, multi-stakeholder business projects from start to finish.
- Understanding of bid portals and tender alert systems.
- Experience working with NHS or public sector procurement frameworks.
- Understanding of business case methodologies e.g. Five Case Model.
- Commercial acumen and growth mindset, with the ability to convey business information in a compelling and low-risk way that increases the likelihood of winning business.
- Ability to identify risks and opportunities associated with all bids and tenders, contract management, framework management and client requirements.
- Ability to engage and build rapport with internal and external stakeholders and decision makers.
- Ability to create presentations and other sales documentation of an exceptional calibre.
- Tech savvy and adaptable to new technologies and systems with a good understanding of good data hygiene; familiarity with portals, CRM systems.
- Eagerness to work with multiple people and be a self-starter.
- Prideful in attention to detail.
- Ability and passion to work in a fast-paced scale-up team environment.
- Experience in a tech start-up/scale-up.
- Experience or knowledge of the NHS, healthcare, or healthtech industry.
- Experience or knowledge of workforce management solutions.
- Base Salary: £60,000-70,000
- Hybrid and flexible workplace
- Cycle Scheme
- Tech Loan Scheme
- Employee Assistance Programme (Health Assured)
- Personal Learning & Development Budget
- Flexible income options via Wagestream
- Dog friendly London Hub
- Vibrant and fun London Hub with unlimited refreshments & games
- Access to co-working spaces across the UK
Commercial Manager in London employer: Patchwork Health
Contact Detail:
Patchwork Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Patchwork Health thoroughly. Understand their mission, values, and recent achievements. This will not only help you answer questions but also show your genuine interest in the company. Plus, it’ll give you some great talking points!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the Commercial Manager role. Use specific examples from your past work that demonstrate your bid writing and stakeholder management prowess. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Patchwork team. So, get those applications in and let’s make it happen!
We think you need these skills to ace Commercial Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Commercial Manager role. Highlight your experience in bid writing and tender management, and show us how your skills align with our mission at Patchwork Health.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of successful bids or projects you've managed. We want to see how you’ve made an impact in previous roles and how you can do the same for us!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Patchwork Health.
How to prepare for a job interview at Patchwork Health
✨Know Your Bids Inside Out
Before the interview, make sure you thoroughly understand the bid writing process and the specific requirements of Patchwork Health. Familiarise yourself with their past bids and tenders, and be ready to discuss how you can enhance their success rate with your experience.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to engage and build rapport with both internal and external stakeholders. Discuss how you've successfully managed complex projects involving multiple parties, as this is crucial for the Commercial Manager role.
✨Demonstrate Your Commercial Acumen
Be ready to talk about your understanding of commercial processes and how you can convey business information compellingly. Share specific instances where your insights led to successful outcomes in previous roles, especially in the context of NHS or public sector procurement.
✨Stay Updated on Industry Trends
Research the latest trends in healthcare technology and workforce management solutions. Being knowledgeable about emerging technologies will show your commitment to continuous improvement and innovation, which is key for a role at Patchwork Health.
