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For Companies At a Glance
- Tasks: Support our sales and lettings team, ensuring a smooth customer journey.
- Company: Join Pat Robson & Co, a highly regarded local employer in Newcastle.
- Benefits: Enjoy a competitive salary, 21 days holiday, and supportive training.
- Why this job: Kickstart your property career in a friendly, collaborative environment.
- Qualifications: No experience needed; full training provided, but a passion for property is essential.
- Other info: Must be authorised to work in the UK; no agencies please.
The predicted salary is between 20000 - 30000 £ per year.
Overview
At Pat Robson & Co, we currently have a rare and exciting opportunity to join our established Sales and Lettings team. Sales and Lettings Administrator – Newcastle upon Tyne, NE2 2AD
- Fixed term contract – 12 months
- £25,000 per annum
Please Note: Applicants must be authorised to work in the UK
Role
As a Sales and Lettings Administrator, you\’ll play a vital role in supporting our sales and lettings team, ensuring a smooth customer journey from enquiry to completion.
Key Responsibilities
- Register applicants and respond to enquiries via phone and email
- Match applicants with suitable properties based on requirements
- Ensure GDPR compliance in all communications
- Send property details to prospective tenants and buyers
- Conduct Anti-Money Laundering (AML) checks and contact vendors
- Book and occasionally attend property viewings
- Create property floor plans and issue tenant notices
- Negotiate offers for sales and lettings
- Assist in producing legal tenancy paperwork and referencing
- Manage proof of funds and solicitor details for agreed sales
- Keep updated with operational updates and industry legislation
- Provide weekly updates to landlords and vendors
- Maintain exceptional customer service standards
Benefits
- Competitive salary: £25,000 per annum
- 21 days holiday + bank holidays
- Supportive training and onboarding
- Friendly and collaborative working environment
- A highly regarded local employer with a strong reputation
What You Will Need
- Ideally, a property background with experience in the lettings industry; however, full training will be given
- A full, clean driving license
- An ability to provide excellent customer service
- A high level of organisational skills and attention to detail
- A passion for people and property
- Ability to thrive in a busy and demanding environment
Take the next step in your property career and join a company that will support your development every step of the way.
How To Apply For The Role
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies please.
Other suitable skills and experience include:
- Estate Agent
- Sales Coordinator
- Lettings Coordinator
- Property Sales Assistant
- Real Estate Administrator
- Property Lettings Assistant
- Sales Administrator
- Property Coordinator
- Tenancy Administrator
- Residential Lettings Assistant
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Sales and Lettings Administrator employer: Pat Robson & Company Ltd
Contact Detail:
Pat Robson & Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Lettings Administrator
✨Tip Number 1
Familiarise yourself with the local property market in Newcastle upon Tyne. Understanding the area, property types, and current trends will help you engage more effectively during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the lettings and sales industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills. Since the role involves ensuring a smooth customer journey, being able to showcase your ability to handle enquiries and provide exceptional service will set you apart from other candidates.
✨Tip Number 4
Prepare for potential questions about GDPR compliance and Anti-Money Laundering checks. Having a solid understanding of these regulations will show that you are serious about the responsibilities of the role and ready to contribute from day one.
We think you need these skills to ace Sales and Lettings Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales and Lettings Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and the lettings industry. Use bullet points for clarity and include specific achievements that demonstrate your organisational skills and attention to detail.
Write a Compelling Cover Letter: In your cover letter, express your passion for property and people. Mention why you want to work at Pat Robson & Co and how you can contribute to their team. Be sure to address any specific skills mentioned in the job description.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Sales and Lettings Administrator.
How to prepare for a job interview at Pat Robson & Company Ltd
✨Know the Company
Before your interview, take some time to research Pat Robson & Co. Understand their values, mission, and the services they offer. This will help you tailor your answers and show genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in sales or lettings, even if it's not extensive. Discuss specific examples where you've provided excellent customer service or managed multiple tasks effectively.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, GDPR compliance, and property management. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Your Passion
Express your enthusiasm for the property industry and your desire to help clients find their perfect homes. A positive attitude and a passion for people and property can set you apart from other candidates.