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For Companies At a Glance
- Tasks: Join our Sales and Lettings team, helping clients find their dream homes.
- Company: Pat Robson & Co is a leading Estate and Letting Agency in Newcastle.
- Benefits: Enjoy a competitive salary, professional training support, and clear career progression.
- Why this job: Be part of a dynamic team that values your growth and offers a collaborative culture.
- Qualifications: Passion for property and customer service; experience is a bonus but not required.
- Other info: Interviews will take place in January 2025; must be authorised to work in the UK.
The predicted salary is between 24000 - 33600 £ per year.
At Pat Robson & Co, we currently have a rare and exciting opportunity to join our established Sales and Lettings team. Join a passionate, dynamic team with one of Newcastle’s leading Estate and Letting Agents.
Pat Robson & Co is one of Newcastle’s premier Estate and Letting Agencies, serving the local community with exceptional property services. Known for our deep market knowledge and outstanding customer care, we’re proud to help people find their dream homes. With a strong reputation and a collaborative team culture, we provide the perfect environment for ambitious professionals to grow and succeed.
The Role
Reporting to the Assistant Head of Sales and Lettings, you’ll thrive in a fast-paced environment where delivering excellent customer service is essential.
Key Responsibilities:
- Registering applicants.
- Answering enquiries by phone and email.
- Matching applicants with properties based on their requirements.
- Ensuring all GDPR processes are carried out correctly.
- Sending out property details to applicants.
- Contacting vendors and completing AML checks.
- Booking and conducting sales and lettings viewings.
- Providing correct notice to tenanted/occupied properties.
- Negotiating offers on properties for sale and let.
- Agreeing sales for properties, requesting proof of funds, supporting documents and solicitors’ details.
- Working to agreed targets and deadlines and reporting on daily results to the Assistant Head of Sales and Lettings.
- Keeping up to date with operational updates and other company communications.
- Being aware of legislative changes within the sales and lettings industry and within the company.
- Liaising directly with the Vendors and Landlords on a weekly basis.
- Exceeding customer service expectations.
- Completing tasks set as part of a negotiator’s daily role.
At Pat Robson & Co, we believe in rewarding talent and hard work. We offer:
- Competitive basic salary with an OTE of £28,000+.
- Support for professional qualifications, including Level 3 ARLA Residential Lettings and Property Management and The Sale of Residential Property examinations.
- Clear progression opportunities.
- The chance to build your career with a respected name in the Newcastle property market.
The Ideal Candidate
We’re looking for someone who’s passionate about property and thrives in a busy, customer-focused environment. While property industry experience is a plus, it’s not essential—we provide comprehensive training!
About you:
- Highly organised with great attention to detail.
- A genuine interest in people and property.
- Ability to perform well under pressure in a demanding setting.
- A clean UK driving license.
Take the first step toward a rewarding career with Pat Robson & Co—apply now and join a team that values your growth and success! You must be authorised to work in the UK. No agencies please. Interviews to take place January 2025.
Sales & Lettings Negotiator employer: Pat Robson & Co
Contact Detail:
Pat Robson & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the local property market in Newcastle upon Tyne. Understanding the area, property types, and current trends will help you engage confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare for common interview questions specific to sales and lettings roles. Think about scenarios where you've provided excellent customer service or successfully negotiated a deal, as these experiences will be crucial in showcasing your skills.
✨Tip Number 4
Research Pat Robson & Co thoroughly. Understand their values, mission, and recent achievements. Tailoring your conversation to align with their company culture will show that you're not just looking for any job, but are genuinely interested in being part of their team.
We think you need these skills to ace Sales & Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for property.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Pat Robson & Co and how your skills align with their values.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Sales & Lettings Negotiator, such as negotiation, organisation, and customer service. Provide examples of how you've successfully used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in this role.
How to prepare for a job interview at Pat Robson & Co
✨Show Your Passion for Property
Make sure to express your genuine interest in the property market during the interview. Share any relevant experiences or insights you have about the industry, even if they are from personal interests or research.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is crucial for this role, prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to exceed customer expectations and resolve issues effectively.
✨Be Organised and Detail-Oriented
As the role requires high levels of organisation and attention to detail, be ready to discuss how you manage your tasks and ensure accuracy in your work. You might want to mention any tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of situations where you had to negotiate or make quick decisions, and be prepared to explain your thought process.
