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- Tasks: Join our team as a Sales & Lettings Negotiator, helping clients find their dream homes.
- Company: Pat Robson & Co is a leading Estate and Letting Agency in Newcastle, known for exceptional service.
- Benefits: Enjoy a competitive salary with OTE of £28,000+, plus support for professional qualifications.
- Why this job: Be part of a dynamic team that values growth, success, and outstanding customer care.
- Qualifications: Passion for property and people; experience is a bonus but not required—training provided!
- Other info: Interviews scheduled for January 2025; must be authorised to work in the UK.
The predicted salary is between 24000 - 32000 £ per year.
At Pat Robson & Co, we currently have a rare and exciting opportunity to join our established Sales and Lettings team. Join a passionate, dynamic team with one of Newcastle's leading Estate and Letting Agents.
Pat Robson & Co is one of Newcastle's premier Estate and Letting Agencies, serving the local community with exceptional property services. Known for our deep market knowledge and outstanding customer care, we’re proud to help people find their dream homes. With a strong reputation and a collaborative team culture, we provide the perfect environment for ambitious professionals to grow and succeed.
The Role
Reporting to the Assistant Head of Sales and Lettings, you’ll thrive in a fast-paced environment where delivering excellent customer service is essential.
Key Responsibilities:
- Registering applicants.
- Answering enquiries by phone and email.
- Matching applicants with properties based on their requirements.
- Ensuring all GDPR processes are carried out correctly.
- Sending out property details to applicants.
- Contacting vendors and completing AML checks.
- Booking and conducting sales and lettings viewings.
- Providing correct notice to tenanted/occupied properties.
- Negotiating offers on properties for sale and let.
- Agreeing sales for properties, requesting proof of funds, supporting documents and solicitors’ details.
- Working to agreed targets and deadlines and reporting on daily results to the Assistant Head of Sales and Lettings.
- Keeping up to date with operational updates and other company communications.
- Being aware of legislative changes within the sales and lettings industry and within the company.
- Liaising directly with the Vendors and Landlords on a weekly basis.
- Exceeding customer service expectations.
- Completing tasks set as part of a negotiator’s daily role.
At Pat Robson & Co, we believe in rewarding talent and hard work. We offer:
- Competitive basic salary with an OTE of £28,000+.
- Support for professional qualifications, including Level 3 ARLA Residential Lettings and Property Management and The Sale of Residential Property examinations.
- Clear progression opportunities.
- The chance to build your career with a respected name in the Newcastle property market.
The Ideal Candidate
We’re looking for someone who’s passionate about property and thrives in a busy, customer-focused environment. While property industry experience is a plus, it’s not essential—we provide comprehensive training!
About you:
- Highly organised with great attention to detail.
- A genuine interest in people and property.
- Ability to perform well under pressure in a demanding setting.
- A clean UK driving license.
Take the first step toward a rewarding career with Pat Robson & Co—apply now and join a team that values your growth and success!
You must be authorised to work in the UK. No agencies please.
Interviews to take place January 2025.
Sales & Lettings Negotiator employer: Pat Robson & Co
Contact Detail:
Pat Robson & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the Newcastle property market. Understanding local trends, popular areas, and property types will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the real estate industry. Attend local property events or join online forums to connect with current estate agents and lettings negotiators. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for common interview questions specific to sales and lettings roles. Think about scenarios where you've provided excellent customer service or successfully negotiated a deal, as these experiences will be crucial to highlight.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks effectively. Given the fast-paced nature of the role, demonstrating your ability to prioritise and stay organised will make you a standout candidate.
We think you need these skills to ace Sales & Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales & Lettings Negotiator role. Emphasise any customer service experience and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and your understanding of the role. Mention specific reasons why you want to work at Pat Robson & Co and how you can contribute to their team.
Highlight Relevant Skills: In your application, focus on skills such as organisation, attention to detail, and communication. Provide examples of how you've demonstrated these skills in previous roles or experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Pat Robson & Co
✨Show Your Passion for Property
Make sure to express your genuine interest in the property market during the interview. Share any personal experiences or insights you have about properties, as this will demonstrate your enthusiasm and commitment to the role.
✨Prepare for Customer Service Scenarios
Since delivering excellent customer service is key for this position, be ready to discuss how you've handled customer interactions in the past. Think of specific examples where you exceeded expectations or resolved issues effectively.
✨Understand GDPR and Compliance
Familiarise yourself with GDPR processes and compliance regulations relevant to the property industry. Being able to discuss these topics confidently will show that you are serious about handling sensitive information responsibly.
✨Demonstrate Organisational Skills
As the role requires strong organisational abilities, prepare to talk about how you manage your time and tasks. You could mention tools or methods you use to stay organised, especially in a fast-paced environment.
