Host Manager

Host Manager

Full-Time 33000 - 46000 £ / year (est.) No home office possible
Pasture Restaurant Ltd

At a Glance

  • Tasks: Manage the host team and ensure exceptional guest experiences in a vibrant restaurant.
  • Company: Join Pasture Birmingham, where food, fire, and music create unforgettable dining moments.
  • Benefits: Earn over £46,600 annually with competitive salary, 28 days holiday, and staff discounts.
  • Other info: Enjoy opportunities for growth, regular staff trips, and a supportive work environment.
  • Why this job: Be part of a passionate team dedicated to genuine hospitality and memorable experiences.
  • Qualifications: Experience in managing host teams and proficiency with booking systems required.

The predicted salary is between 33000 - 46000 £ per year.

This role offers a base salary of £33,000, plus a competitive share of Tronc. 100% of Tronc is distributed directly to staff, averaging a total potential earnings of over £46,600 annually.

Join the Team at Pasture Birmingham. At the heart of the city on 15 Colmore Row, Pasture Birmingham is where fire, meat, and music come together in bold celebration. It’s more than just a steakhouse — it’s a lively, open kitchen experience where craft meets community, and every service feels like a special occasion. As the latest addition to the Pasture family, Birmingham carries forward the legacy of our Cardiff and Bristol restaurants — with in‑house butchery, grass‑fed beef from trusted local farms, and a deep commitment to quality, sustainability, and flavour. Our open‑fire cooking and vibrant soundtrack create a dining atmosphere that’s as dynamic as it is welcoming.

We’re building a team of people who are as passionate about hospitality as they are about great food and memorable experiences. Whether you’re on the floor, behind the bar, or at the pass — if you’ve got the energy, drive, and personality to match our fire, we want to hear from you. Be part of something exceptional. Be part of Pasture Birmingham.

We are looking for a new host manager to join our team at Pasture. We work in a fast‑paced and energetic atmosphere, serving the finest local produce and offering dedicated, genuine service. We are proud of what we do, the values we hold and the experience we offer. Customers vary from casual lunches, long business meetings or dining with friends and loved ones for special occasions.

Role and responsibilities

  • Ideally, you’ll have experience in both managing a host team and a reservations system for a high‑volume, fast‑paced restaurant.
  • You’ll know your way around SevenRooms or similar booking systems, as well as being proficient with email and computers in general.
  • You must be an excellent communicator on the phone and face‑to‑face while greeting our customers and making them feel welcome.
  • You will need to be a good problem solver who will go above and beyond to ensure we can accommodate every guest and their needs as well as interacting, communicating efficiently with colleagues and the team.
  • You will feel confident in building a guest journey from start to finish, from making an enquiry with us to organising and meticulously planning each booking, to being present to help host and look after guests on the day.

You:

  • Adhere to Pasture values. People, People, People! Genuine hospitality helps the team create memorable experiences for the guests, enjoy working closely within a big team, connecting, interacting and building relationships with our guests and staff.
  • Managing the host team, including rotas, training and people management.
  • Maximising covers, confirming reservations and managing waitlists.
  • Ensuring all calls, voicemails, texts and emails are replied to in good time.
  • Ensuring all reservation notes are clear and accurate, including VIP guests and allergies, and ensuring clear communication with management.

Benefits at Pasture

  • The hourly rate shown includes a competitive share of Tronc: 100% of Tronc is distributed to the staff.
  • 28 days holiday - including bank holidays.
  • 20% off food and drink in our restaurants for up to six people.
  • Opportunity for growth and progression.
  • Long service benefits.
  • 1 day of paid volunteering per year, with a charity of your choice.
  • Regular staff trips are arranged to our farm and to our suppliers.
  • Employee assistance program provided by Hospitality Action.
  • Enhanced Maternity.

Host Manager employer: Pasture Restaurant Ltd

At Pasture Birmingham, we pride ourselves on creating a vibrant and dynamic work environment where passion for hospitality meets exceptional culinary experiences. With competitive earnings potential, generous benefits including 28 days of holiday, and opportunities for personal growth, our team members are empowered to thrive in a supportive culture that values genuine connections with both colleagues and guests. Join us at the heart of Birmingham and be part of a community that celebrates quality, sustainability, and memorable dining moments.
Pasture Restaurant Ltd

Contact Detail:

Pasture Restaurant Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host Manager

✨Tip Number 1

Get to know the restaurant scene in Birmingham! Visit places like Pasture and chat with staff to understand their vibe. This will help you tailor your approach when you apply, showing that you’re genuinely interested in their unique atmosphere.

✨Tip Number 2

Network like a pro! Attend local hospitality events or join online groups where industry folks hang out. Making connections can lead to insider info about job openings and even recommendations that could give you an edge.

✨Tip Number 3

Practice your communication skills! Since being a Host Manager is all about making guests feel welcome, role-play scenarios with friends or family. This will help you feel more confident when you’re face-to-face with potential employers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Pasture team and ready to dive into the vibrant atmosphere we create.

We think you need these skills to ace Host Manager

Team Management
Reservations System Proficiency
SevenRooms or Similar Booking Systems
Excellent Communication Skills
Problem-Solving Skills
Customer Service
Attention to Detail
Guest Journey Planning
Time Management
Relationship Building
Training and Development
Multitasking
Adaptability
Hospitality Knowledge

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you connect with people and create memorable experiences. Share any relevant stories or examples that highlight your enthusiasm for the industry.

Tailor Your Application: Make sure to customise your application to fit the Host Manager role at Pasture Birmingham. Highlight your experience with managing teams and reservations systems like SevenRooms. We appreciate when candidates take the time to align their skills with what we’re looking for!

Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Use bullet points if necessary to make your key achievements stand out, and don’t forget to proofread for any typos!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Pasture Birmingham!

How to prepare for a job interview at Pasture Restaurant Ltd

✨Know the Venue Inside Out

Before your interview, make sure you’re familiar with Pasture Birmingham. Check out their menu, understand their values, and get a feel for the atmosphere. This will help you show genuine interest and enthusiasm during the interview.

✨Showcase Your Communication Skills

As a Host Manager, communication is key. Prepare to demonstrate your ability to engage with guests and colleagues. Think of examples where you’ve successfully managed guest interactions or resolved issues, as this will highlight your problem-solving skills.

✨Be Ready to Discuss Team Management

Since you'll be managing a host team, come prepared with examples of how you've led teams in the past. Talk about your experience with training, scheduling, and fostering a positive team environment. This will show that you can handle the responsibilities of the role.

✨Prepare Questions About the Role

Interviews are a two-way street! Prepare thoughtful questions about the Host Manager role and the team dynamics at Pasture. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

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