At a Glance
- Tasks: Be the first impression and set the tone for an unforgettable dining experience.
- Company: Pasture Cardiff, a vibrant dining destination with a high-energy atmosphere.
- Benefits: Competitive pay, 28 days holiday, staff discounts, and opportunities for growth.
- Other info: Enjoy regular staff trips and company events while making guests feel valued.
- Why this job: Join a passionate team and thrive in a fast-paced, dynamic environment.
- Qualifications: Experience in hospitality and excellent people skills are a must.
Be the first impression. Set the tone. Make it unforgettable.
Pay: Hourly rate £12.40 + £4–£5 per hour in Tronc (on average). In addition to your standard hourly wage, you'll receive a share of Tronc, of which 100% is distributed to the team.
Pasture Cardiff is our bold second chapter — a true lockdown baby that’s grown into one of the city’s most vibrant dining destinations. Nestled in the heart of Cardiff, just steps from the iconic Cardiff Castle, the restaurant is built for theatre, energy, and unforgettable nights. Our open kitchen puts live-fire cooking at the heart of the experience, with charcoal grills and dry-ageing cabinets on full display. On weekends, our resident DJ keeps the energy high late into the evening — because at Pasture, dining is a show, not just a meal.
We proudly source our beef from pasture-raised cattle across Wales and the South West, working closely with local farmers and producers to bring the best of the region to the table. Our beautiful terrace in the city centre adds a unique alfresco edge — perfect for cocktails, people-watching, and those long summer nights.
We’re looking for passionate, positive, and driven individuals to join our Cardiff crew — people who thrive in a fast-paced, high-energy environment and are ready to be part of something special.
We’re on the lookout for a confident, welcoming, and highly organised Host to join the Front of House team at Pasture, a high-energy, fire-led restaurant known for bold flavours, incredible local produce, and genuine hospitality.
As our Door Host, you’ll be the face of the restaurant, the first person guests see when they arrive, and the one who sets the tone for their entire experience. This is a vital role that combines warmth, professionalism, and razor-sharp coordination. Whether it’s greeting a couple out for a special celebration, managing a wave of walk-ins on a busy Saturday, or juggling last-minute booking changes, you’ll be calm under pressure and always one step ahead.
About the Role
We’re looking for someone who ideally has experience working in restaurant reservations, reception, or guest bookings. Familiarity with SevenRooms (or similar reservation systems) is a huge plus, and you’ll need to be comfortable using email, managing digital waitlists, and updating bookings on the fly. But more than that, we want someone with real people skills—warm, clear, confident, and genuinely good with guests.
You’ll be the go-to person for creating a smooth flow at the front door—managing pacing, communicating wait times clearly, handling walk-ins and VIP bookings, and keeping the service team updated in real time. It’s a role that requires both heart and hustle.
What You’ll Be Doing
- Greeting every guest with warmth, professionalism, and attention to detail
- Managing walk-ins, bookings, waitlists, and table turns with confidence and clarity
- Using SevenRooms (or similar systems) to manage bookings, notes, and guest preferences
- Communicating constantly with the floor team to maintain smooth pacing and maximise covers
- Handling phone and email enquiries with a helpful, guest-first attitude
- Being proactive and calm in high-pressure situations, finding solutions and keeping things moving
- Ensuring that every guest feels seen, valued, and excited to be with us
You
You’re confident, friendly, and always in control, even when the Bar is buzzing. You’ve got a warm and approachable style, love working with people, and naturally make others feel comfortable and looked after. Organisation is your thing, and you thrive in a role that requires sharp timing, great communication, and a problem-solving mindset. Whether you're welcoming regulars or helping a walk-in get seated, you bring energy, professionalism, and heart to every shift.
Benefits at Pasture:
- The hourly rate shown includes a competitive share of Tronc: 100% of Tronc is distributed to the staff.
- 28 days holiday - including bank holidays
- 20% off food and drink in our restaurants for up to six people
- Opportunity for growth and progression
- 1 day of paid volunteering per year, with a charity of your choice
- Regular staff trips are arranged to our farm and to our suppliers
- Employee assistance program provided by Hospitality Action
- Enhanced Maternity & Paternity Pay
- Wagestream
- Company events and parties
In a nutshell, Pasture is about fine dining for everyone, with slick, engaging service, top-quality food and a team whose knowledge is as strong as its passion.
Host in Cardiff employer: Pasture Restaurant Ltd
At Pasture Cardiff, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on energy and passion. With competitive pay, a generous share of Tronc, and numerous benefits including 28 days of holiday and opportunities for growth, we ensure our team feels valued and supported. Join us in the heart of Cardiff, where you can be part of a dynamic dining experience that celebrates local produce and genuine hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pasture Restaurant Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pasture Restaurant Ltd
Don't be shy about reaching out to Pasture Restaurant Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pasture Restaurant Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pasture Restaurant Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
