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- Tasks: Join our busy team, helping patients with queries and providing excellent customer service.
- Company: Paston Surgery, a supportive and dynamic healthcare environment.
- Benefits: Competitive salary, NHS Pension Scheme, and ongoing training opportunities.
- Other info: Full-time hours with a supportive team and career development.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Excellent communication, customer service skills, and experience in a confidential setting.
The predicted salary is between 23900 - 25600 £ per year.
Paston Surgery is looking for a full time GP Receptionist/Administrator. You will be joining our very busy patient liaison team (PLT), helping patients with their queries and problems.
Main duties of the job:
- The role is very demanding and you will need to have excellent communication and customer service skills.
- You will need to be empathetic and have experience of working in a confidential environment.
- Attention to detail and good organisational skills are also required.
- You need to be enthusiastic and professional.
- Candidates with experience of working in a busy GP surgery will have priority.
Training and support will be given to the successful applicant, as needed. Full time hours are 37.5 per week, set between the hours of 7.00am and 6.30pm, Monday to Friday. Please advise us of any working restrictions you have in your application.
In addition to a salary, you will also be enrolled in the excellent NHS Pension Scheme. Training and ongoing development support the role. There is 4 weeks plus annual leave.
GP Receptionist/Administrator in Norwich employer: Paston Surgery
Contact Detail:
Paston Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist/Administrator in Norwich
✨Tip Number 1
Make sure to research Paston Surgery before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires excellent customer service, try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share specific examples of how you've managed busy workloads or handled multiple tasks at once, especially in a healthcare setting if possible.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're proactive and makes it easier for us to keep track of your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace GP Receptionist/Administrator in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about helping patients, make sure to highlight your excellent communication skills in your application. We want to see how you can connect with people and handle queries effectively.
Emphasise Your Experience: If you've worked in a busy GP surgery before, shout about it! Mention any relevant experience that showcases your ability to thrive in a fast-paced environment. It’ll definitely give you an edge.
Be Professional and Enthusiastic: We’re looking for someone who’s not just qualified but also brings a positive attitude to the team. Make sure your application reflects your enthusiasm for the role and the healthcare sector.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Paston Surgery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a GP Receptionist/Administrator. Familiarise yourself with common patient queries and the importance of confidentiality in a healthcare setting. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experiences where you've successfully handled difficult situations or resolved patient issues. Practising clear and empathetic responses can also help you shine during the interview.
✨Highlight Your Organisational Skills
Being organised is crucial in a busy GP surgery. Think of specific instances where you've managed multiple tasks effectively or improved processes. Bring these examples to the table to show how you can contribute to the team’s efficiency.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the practice and the team. Inquire about training opportunities or how the team handles high-pressure situations. This not only demonstrates your enthusiasm but also helps you gauge if the environment is right for you.