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- Tasks: Manage patient queries, book appointments, and support daily operations in a GP practice.
- Company: Join the friendly team at Paston Surgery in Norwich.
- Benefits: Enjoy NHS Pension Scheme enrolment, training, and a focus on staff wellbeing.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a difference in patient care while developing your skills in a supportive environment.
- Qualifications: Excellent communication and customer service skills; experience in primary care is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Paston Surgery is looking for a full-time GP Receptionist/Administrator to join our busy patient liaison team in Norwich, England. The role entails managing patient queries, booking appointments, and supporting daily operational tasks within a GP practice environment.
Applicants should possess excellent communication and customer service skills, as well as experience in a primary care setting. The position offers training, a supportive work environment, and benefits including enrollment in the NHS Pension Scheme, with a focus on staff wellbeing.
GP Receptionist & Admin – Patient Care Coordinator in Norwich employer: Paston Surgery
Contact Detail:
Paston Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist & Admin – Patient Care Coordinator in Norwich
✨Tip Number 1
Get to know the practice! Research Paston Surgery and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a GP Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable handling queries and booking appointments efficiently.
✨Tip Number 3
Network with current employees! If you can, reach out to someone who works at Paston Surgery. They can give you insider tips on what the team values and what to expect in the role.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're proactive and keen to join the team at Paston Surgery.
We think you need these skills to ace GP Receptionist & Admin – Patient Care Coordinator in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about managing patient queries, make sure to highlight your communication skills in your application. We want to see how you can connect with patients and handle their needs effectively.
Tailor Your Experience: If you've worked in a primary care setting before, let us know! Share specific examples of your experience that relate to the tasks mentioned in the job description. This helps us see how you'd fit right into our team.
Be Personable: We’re looking for someone who can bring a friendly vibe to our busy practice. Use your application to show off your customer service skills and how you can make patients feel welcome and cared for.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you about the next steps!
How to prepare for a job interview at Paston Surgery
✨Know Your Stuff
Familiarise yourself with the role of a GP Receptionist and the specific duties at Paston Surgery. Understand how managing patient queries and booking appointments works in a primary care setting. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples from your past experiences where you've successfully handled patient queries or resolved issues. Practising these scenarios can help you articulate your skills effectively during the interview.
✨Emphasise Teamwork and Support
Paston Surgery values a supportive work environment, so be ready to discuss how you work well in a team. Share instances where you've collaborated with colleagues to improve patient care or streamline operations, highlighting your ability to contribute positively to the team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice and its approach to patient care. Inquire about training opportunities and how they support staff wellbeing. This not only shows your interest but also helps you gauge if the practice aligns with your values and career goals.