Call Centre Advisor in Clydebank

Customer Service / Debt collection Agent (Full-time)

Company name: PAST DUE CREDIT SOLUTIONS

Job title: Customer Service Representative

Your responsibilities:

Your responsibility is to provide an exceptional level of customer service and achieve performance targets by taking both inbound and outbound calls. These calls are made on behalf of our clients, to their customers who may have found themselves in financial difficulty. You will be establishing our customers’ needs and affordability and achieving a resolution.

Your duties:

*Negotiating payments and