People Generalist

As People Generalist, you will play a vital role in supporting the growth and success of our business. We have a number of business channels, including our Pastificio (pasta factory), 50 Cloud Kitchens, a restaurant and pasta counter in Harrods, Head office and our Restaurants (Equity & Franchise), with more to come in the future.

In this role, you will manage employee relations, including disciplinary and grievance procedures, ensure compliance with policies and employment legislation, and oversee payroll.

You will focus on improving employee engagement, upskilling managers and streamlining HR processes in a fast‑paced, dynamic environment, while championing the company's passion for Italian food and values.

What you'll do at Pasta Evangelists

• Serve as the face of the People Team at the North Acton site, resolving complex employee relations (ER) queries at a fast pace.
• Partner with factory managers to upskill them on performance rituals, capability, and disciplinary matters, ensuring all actions adhere to company policy and labor legislation.
• Enforce site‑specific safety instructions and maintain a healthy, motivated work environment in the factory.
• Own the end‑to‑end fortnightly and monthly payroll cycles, including final reconciliation and submission to our payroll team.
• Audit international student working hours on a weekly basis to ensure strict adherence to the 20‑hour limit and verify all term‑time documentation.
• Lead the administration of company benefits, from the Cycle to Work scheme to the employee referral bonus program.
• Maintain Harri and our operative systems, ensuring absolute data accuracy across all HR records, onboarding, and tracking.
• Oversee the issuance of all contracts and legal paperwork, ensuring a seamless and compliant “Day 1” for new hires across the business.
• Conduct regular audits of RTW documentation, manage visa expirations, and monitor international student working hours to ensure strict adherence to the 20‑hour limit.
• Support the end‑to‑end fortnightly and monthly payroll cycles, including reconciliation and managing benefits like the Cycle to Work scheme.
• Manage administrative tasks for the wider business, including reference requests, exit interviews, and engagement communications for milestones.
• Lead the full internal recruitment process for the Pastificio, from sourcing and screening to offer management.
• Act as the first point of contact for factory managers to fulfil their scaling needs.
• Design assessment centres and improve hiring practices to ensure a best‑in‑class candidate experience.
• Train hiring managers on interview evaluation techniques and writing compliant job descriptions.
• Support for Head Office People operations and recruitment if required.

Who you are

• You are passionate about Italian food and the vibrant culture that drives our fast‑paced, scale‑up business.
• You are an experienced People Operations professional with at least 4 years’ experience within the multi‑site manufacturing or hospitality environment and a CIPD Level 5 qualification or above.
• You have proven expertise in managing employee relations, including disciplinary matters, grievances and complex leave policies such as maternity and paternity leave.
• You have a solid track record of overseeing payroll processes, ensuring full compliance with employment legislation.
• You are highly skilled at managing HR processes in a fast‑paced, growth‑driven environment.
• You are an exceptional communicator, able to handle sensitive situations with diplomacy, fairness and tact.
• You are a strategic thinker who excels at coaching managers and refining HR processes to support the company's scaling efforts.
• You take pride in coaching and motivating team members to drive continuous improvement.
• You are proficient in HR software and payroll systems with a strong focus on accuracy, compliance and efficiency.
• You are experienced in using Harri or similar time and attendance systems to streamline operations.
• You have advanced skills in Excel, Word, PowerPoint or G Suite to ensure smooth operations and effective presentations.
• You have a can‑do, will‑do attitude. You don't turn a blind eye to problems – you tackle them head‑on with a strong desire to find solutions.
• You are exceptionally detail‑oriented and committed to never cutting corners in your work.
• … A pasta lover!

What we can offer

• Competitive salary to attract best talent
• Join a dynamic, fast‑moving & diverse team
• Discount at our counter and restaurant in Harrods
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Free eye test
• Referral bonus Scheme
• Cycle to work scheme
• 25 days of paid annual leave (plus bank holidays)

Compensation: To be discussed