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- Tasks: Sell fresh pasta and provide world-class service in a luxury environment.
- Company: Join Pasta Evangelists at Harrods, the UK's biggest pasta brand.
- Benefits: Earn £14.50 per hour, enjoy discounts, and 28 days paid leave.
- Why this job: Be part of a dynamic team and elevate the pasta experience.
- Qualifications: Previous counter or retail experience and a passion for pasta.
- Other info: Regular team socials and opportunities for growth in a fast-paced environment.
The predicted salary is between 13 - 15 £ per hour.
Sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods.
What you'll do at Pasta Evangelists:
- Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times.
- Maintain the highest standard of cleanliness and maintenance of furnishings and equipment.
- Treat company property with due care and attention.
- Adhere to all company policies and procedures to ensure smooth running of the business.
- Ensure you are operating world-class service standards that showcase the brand.
- Follow processes and procedures to reduce wastage within the restaurant.
- Adhere to cash handling procedures set in place by the company.
- Maximize sales opportunities through excellent service and upselling techniques.
- Respond to changes in the business as required.
- Project a positive and professional image to customers and employees.
- Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers.
- Develop a culture of actively seeking feedback from customers on a regular basis.
- Attend daily briefings and respond to any necessary changes and updates.
- Enjoy a professional working relationship with your team, ensuring excellent communication.
- Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled.
- Support the training of new employees.
Who you are:
- You are a hard-working and energetic person with minimum one year counter, deli, restaurant or retail experience.
- You have the ability to work under pressure.
- Excellent organizational skills and the ability to complete all the duties in a timely manner.
- You are able to follow instructions and comply with the food health and safety regulations.
- You have a “can do” attitude.
- A Pasta lover!!
What we can offer:
- Join a dynamic, fast-moving & diverse team.
- Regular team socials.
- Prorated 28 days of paid annual leave (inclusive of bank holidays).
- Competitive salary, £14.50 an hour guaranteed (with service included) no matter how bad the sales, with an over distribution of service charge and on target earnings up to £15 per hour and anything in between depending on sales levels.
- Discount at our counter and restaurant in Harrods.
- Referral bonus Scheme.
- Cycle to work scheme.
Pasta Counter Assistant in London employer: Pasta Evangelists
Contact Detail:
Pasta Evangelists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pasta Counter Assistant in London
✨Tip Number 1
Get to know the brand! Before your interview, dive into Pasta Evangelists' story and values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your upselling techniques! Since maximising sales is key, think of creative ways to suggest additional products or pairings. Role-play with a friend to get comfortable with it.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled complaints or gone above and beyond for customers in the past. This will highlight your 'can do' attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Pasta Evangelists family right from the start!
We think you need these skills to ace Pasta Counter Assistant in London
Some tips for your application 🫡
Show Your Passion for Pasta: When you're writing your application, let your love for pasta shine through! Share any experiences or stories that highlight your enthusiasm for food, especially pasta. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Relevant Experience: Make sure to mention any previous roles in counter service, deli, or retail. We’re looking for someone with at least a year of experience, so don’t be shy about showcasing your skills and how they relate to the role. Tell us how you’ve handled pressure and provided excellent customer service!
Be Professional Yet Approachable: Your written application should reflect a balance of professionalism and friendliness. Use a tone that’s warm and inviting, as we value a positive image and great communication. Remember, we’re all about creating a welcoming atmosphere for our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Pasta Evangelists!
How to prepare for a job interview at Pasta Evangelists
✨Know Your Pasta
Brush up on your pasta knowledge! Familiarise yourself with different types of pasta, their origins, and how they’re made. This will not only impress the interviewers but also show your passion for the product you'll be selling.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times you handled complaints or went above and beyond for a customer. This role is all about creating a positive experience, so let them know you can do just that!
✨Demonstrate Team Spirit
Pasta Evangelists values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to communicate effectively and support your colleagues, especially in a fast-paced environment.
✨Dress to Impress
Since you’ll be working in a luxurious setting like Harrods, make sure to dress smartly for your interview. A polished appearance shows that you understand the brand's image and are serious about the role. Plus, it’ll boost your confidence!
