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- Tasks: Assist the Team Leader in managing daily kitchen operations and ensuring food safety compliance.
- Company: Join Pasta Evangelists, a vibrant kitchen dedicated to delivering delicious pasta experiences.
- Benefits: Enjoy competitive pay, monthly bonuses, team socials, and free pasta products.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact on customer satisfaction.
- Qualifications: Experience in a fast-paced kitchen, strong communication skills, and a passion for quality food.
- Other info: Flexible hours from 10am to 2am, with opportunities for growth within the company.
Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.
Department: Takeaway
Location: Cloud Kitchen - Bristol
Compensation: £12.50 - £13.50 / hour
Opening hours: from 10.00am to 2.00am from Monday to Sunday
What you’ll do at Pasta Evangelists:
- Attend meetings when required
- Embrace and embed new changes in PE systems and processes.
- Help the Team Leader to train the new starters according to the company guidelines.
- Coaching and supporting team members in their development.
- Highlights high performing individuals.
- Track team absences and report them to your Team Leader.
- Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
- Help to create a customer focused environment.
- Manage and report all customer complaints (including food poisoning and Foreign body allegation) in line with company policy.
- Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
- Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
- Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
- Train the team on all new products enabling them to drive sales.
- Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
- Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.
Who you are:
- You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
- You are customer-focused, and enjoy interacting with customers.
- You don’t turn a blind eye to issues; you jump on them and have a desire to solve them!
- You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
- You are hugely detail-oriented and don’t ever cut corners.
- You love working in a team and helping to manage other chefs in the kitchen!
- You can clearly communicate both verbally and in writing.
- A pasta lover!
What we can offer:
- £12.50 per hour - £13.50 per hour from midnight onwards
- Monthly bonus according to site performance
- Join a dynamic, fast-moving & diverse team
- Regular team socials
- Free Pasta Evangelists products
- Referral Scheme bonus
- Cycle to work scheme
- Development Opportunities - you can grow inside the business
Assistant Team Leader employer: Pasta Evangelists
Contact Detail:
Pasta Evangelists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Leader
✨Tip Number 1
Familiarise yourself with the specific food safety and hygiene regulations relevant to the role. Being able to discuss these confidently during your interview will show that you understand the importance of compliance in a kitchen environment.
✨Tip Number 2
Highlight any previous experience you have in coaching or training team members. Be prepared to share examples of how you've successfully motivated others, as this is a key part of the Assistant Team Leader role.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes about how you've handled customer complaints or feedback in the past. This will illustrate your ability to create a customer-focused environment.
✨Tip Number 4
Research Pasta Evangelists and their products thoroughly. Being knowledgeable about their offerings and showing genuine enthusiasm for pasta can set you apart from other candidates who may not have done their homework.
We think you need these skills to ace Assistant Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced kitchen or food retail environments. Emphasise any roles where you supported team management, customer service, or compliance with health and safety regulations.
Craft a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've coached or motivated team members in previous roles, and how you can contribute to the Pasta Evangelists' mission.
Showcase Your Problem-Solving Skills: Include examples in your application that demonstrate your ability to identify and resolve issues quickly. This could be related to product quality or customer complaints, showcasing your proactive approach.
Highlight Teamwork and Communication: Since the role involves managing and supporting other chefs, emphasise your teamwork skills. Provide examples of how you've effectively communicated with team members and contributed to a positive work environment.
How to prepare for a job interview at Pasta Evangelists
✨Show Your Passion for Food
As an Assistant Team Leader at Pasta Evangelists, it's essential to demonstrate your love for food, especially pasta! Share your experiences with cooking or working in kitchens, and express how this passion drives you to ensure product quality and customer satisfaction.
✨Highlight Your Team Management Skills
Since the role involves coaching and supporting team members, be prepared to discuss your previous experiences in managing or mentoring others. Provide examples of how you've motivated a team or resolved conflicts to create a positive work environment.
✨Emphasise Compliance Knowledge
Understanding food safety and health regulations is crucial for this position. Brush up on relevant regulations and be ready to discuss how you've ensured compliance in past roles. This will show that you take these responsibilities seriously.
✨Prepare for Customer Interaction Scenarios
Customer service is key in this role. Think of examples where you've successfully handled customer complaints or enhanced customer experiences. Be ready to explain how you would create a customer-focused environment in the kitchen.
