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- Tasks: Oversee daily operations, manage staff, and ensure top-notch customer service at Manchester Airport.
- Company: Join Pasta Evangelists, a vibrant team in the food and beverage industry.
- Benefits: Enjoy a competitive salary, flexible hours, and a fun work environment.
- Why this job: Be part of a dynamic team that creates memorable experiences for travellers.
- Qualifications: Previous supervisory experience in fast-paced environments and a passion for customer service.
- Other info: Flexible shifts and excellent career growth opportunities await you!
The predicted salary is between 32000 - 32000 £ per year.
The Assistant Manager will support the Store Manager to ensure the smooth and efficient operation of the site located within the airport. This includes overseeing daily activities, managing staff, maintaining high standards of customer service, and maximising sales and profitability. The Assistant Manager plays a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment.
What you'll do at Pasta Evangelists:
- Oversee the day-to-day operations of the store, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.
- Coordinate with airport authorities and management to address any logistical issues or concerns that may arise.
- Implement strategies to optimise efficiency and productivity, such as streamlining workflows and improving processes.
- Recruit, train, and supervise a team of stall staff, ensuring they adhere to company policies and procedures.
- Schedule staff shifts effectively to meet operational needs and maintain excellent customer service standards.
- Provide ongoing coaching and support to team members, fostering a positive and collaborative work environment.
- Lead by example in delivering exceptional customer service, resolving any customer complaints or issues promptly and effectively.
- Monitor customer feedback and implement improvements to enhance the overall experience.
- Ensure that the store maintains a clean, organised, and welcoming environment for customers at all times.
- Manage inventory levels and control costs to maximise profitability while minimising waste.
- Maintain good planning in regards to airside passes.
- Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/discrepancies.
Who you are:
- Previous experience in a supervisory or managerial role within the food and beverage industry, ideally in a fast-paced airport environment.
- Able to undertake a criminal record check.
- Passionate about delivering exceptional customer service and creating memorable experiences for customers.
- Strong leadership qualities and can effectively motivate and manage a diverse team.
- Excellent organisational skills and can multitask effectively in a dynamic and fast-paced environment.
- Proactive and resourceful in addressing challenges and finding solutions to operational issues.
- You thrive in a collaborative team environment and can work effectively with cross-functional teams and stakeholders.
- Flexibility in hours, airport shifts can start at 3am.
- Flexible and adaptable to changing priorities and business needs, with the ability to remain calm under pressure.
- A pasta lover!
What we can offer:
- Competitive salary to attract best talent.
- Join a dynamic, fast-moving team.
Assistant Manager (Manchester Airport) employer: Pasta Evangelists Ltd
Contact Detail:
Pasta Evangelists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Manchester Airport)
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry, especially those who have experience in airport settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Pasta Evangelists and their values. Show us that you’re not just passionate about pasta but also about delivering exceptional customer service. Tailor your answers to reflect how you can contribute to our team!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully managed a team or resolved customer complaints. We want to see how you can lead by example in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Manchester Airport.
We think you need these skills to ace Assistant Manager (Manchester Airport)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in the food and beverage industry, especially if you've worked in fast-paced environments like airports. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your leadership qualities. Tell us why you're excited about the opportunity at Pasta Evangelists and how you can contribute to our team.
Show Off Your Achievements: When detailing your previous roles, focus on your achievements. Did you improve sales or enhance customer satisfaction? Numbers speak volumes, so include any metrics that demonstrate your impact in past positions.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we love seeing applications come directly from our site. Plus, it shows you're genuinely interested in joining our team!
How to prepare for a job interview at Pasta Evangelists Ltd
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of the role. Familiarise yourself with the responsibilities of an Assistant Manager at Pasta Evangelists, especially around customer service and team management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience in supervisory roles. Think of specific examples where you've successfully led a team or improved operations. Highlight your ability to motivate staff and maintain high standards, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing staff during peak hours. Practise your responses to these scenarios, focusing on how you would ensure smooth operations and excellent customer service under pressure.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, how success is measured in the role, or what challenges the store currently faces. This shows your enthusiasm and helps you gauge if the company is the right fit for you.