Operations Specialist - Facilities

As our Operations Specialist – Facilities, you will play a pivotal role in shaping and maintaining world‑class workplaces across our four global hubs. Based at our London HQ, you will own the day‑to‑day operations of our flagship office while remotely setting the standard for our offices in Austin, Toronto, and Bristol.

Responsibilities

• Own the day‑to‑day facilities operations of our London HQ, including running reception, ensuring health and safety compliance, and overseeing space planning.
• Evaluate and build relationships with vendors for our new London office, ensuring we have the right partners in place to deliver a world‑class environment from day one.
• Remotely set the standard for all offices in Austin, Toronto, and Bristol, in partnership with local operational support, ensuring a consistent and high‑quality experience across every location.
• Lead the preparation and logistics for relocating approximately 150 people into our new London HQ, managing timelines, suppliers, and stakeholder communications throughout.
• Until the new HQ is complete, manage capacity across our current office and overflow space, ensuring the team is well‑supported at every stage of the transition.
• Ensure all locations meet health and safety requirements, staying ahead of regulatory obligations and proactively addressing risk.
• Identify operational issues independently and implement practical, scalable solutions, making well‑reasoned trade‑offs across cost, time, and quality.
• Collaborate cross‑functionally with People, Finance, and leadership teams on workplace initiatives that support our growth and culture.

Skills & Experience

• Proven experience managing facilities in London, with strong knowledge of UK health and safety regulations and compliance requirements.
• Track record of operating independently in a fast‑paced, high‑growth environment — identifying problems before they escape and driving solutions without being prompted.
• Experience managing or coordinating across multiple sites or remote locations, with an ability to influence and align without direct on‑site presence.
• Strong vendor and supplier management skills, with the ability to negotiate, build lasting relationships, and hold partners to a high standard.
• Excellent organisational and project management skills, with the ability to run multiple work streams simultaneously — including large‑scale office moves.
• Comfortable analysing trade‑offs at scale, balancing business needs, budget constraints, and employee experience.
• Strong interpersonal and communication skills, able to build trust with stakeholders at all levels and across geographies.

Nice to Have

• Experience managing facilities for a scaling technology or hardware company, where speed and precision are both critical.
• Exposure to managing offices across North America or other international markets.
• Familiarity with the specific demands of AI or deep tech environments — high‑density hardware, specialised infrastructure, or technical workspace requirements.

Compensation & Equity

• Competitive Salary: £73,000, commensurate with your experience, skills, and location.
• Equity & Ownership: Meaningful stock options.
• Proximity Bonus: £24k annual Living‑Local Bonus if your residence is within 20 minutes of the office.

Health & Wellbeing

• Premium Healthcare: Comprehensive BUPA medical and dental cover, including Medical History Disregarded (MHD).
• Time Off: 25 days of annual leave, plus all UK bank holidays.

The Workspace & Tech

• Elite Hardware: M4 Macs come as standard, with M4 Pro upgrades for our engineering team.
• Optimal Environment: High‑spec noise‑cancelling headphones and a fully ergonomic workstation designed for deep focus.
• Rapid Prototyping: Access to our high‑performance 3D printing lab for work, experimentation, and personal creative projects.

Life at the Office

• Chef‑prepared meals: if you need to work late.
• Caffeine on Us: We’ve got you covered with a tab at our favourite local coffee shop.

Relocation & Global Mobility

• Visa Sponsorship: We hire the best in the world. We offer full UK and international visa sponsorship.
• Seamless Relocation: Whether you’re moving across the country or across the globe, our dedicated relocation partner provides funding and concierge support to get you settled.

Due to U.S. export control regulations, candidates’ eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.