Moody's Insurance Solutions Graduate Program - Customer Success

Moody's Insurance Solutions Graduate Program - Customer Success

Trainee 30000 - 40000 £ / year (est.) No working from home possible
PassFort

At a Glance

  • Tasks: Join our graduate programme to develop cutting-edge financial models and solutions for real-world challenges.
  • Company: Moody's Insurance Solutions, a leader in risk management and analytics.
  • Benefits: Gain hands-on experience, competitive salary, and opportunities for career advancement.
  • Other info: Dynamic training and rotation programme starting September 2026.
  • Why this job: Be at the forefront of AI-driven finance and make a meaningful impact on customer success.
  • Qualifications: Degree in a quantitative field; programming skills are a plus.

The predicted salary is between 30000 - 40000 £ per year.

Skills and Competencies

  • A strong understanding of financial mathematics (e.g. derivative pricing, interest-rate modelling, econometrics, stochastic processes, Monte-Carlo simulation)
  • Excellent interpersonal skills, including the ability to communicate with individuals/teams with different backgrounds and at all levels
  • Excellent problem-solving skills
  • Proven ability to hit deadlines while maintaining high standards
  • A customer-oriented mindset
  • Experience working within a financial institution (e.g. within an insurance company) is advantageous
  • Have a proactive and curious approach to utilising AI

In Addition, You Should Have

  • Working knowledge of a computer programming language (examples include SQL, R / tidyverse, Python, Microsoft Excel, Julia, and Fortran) and/or experience working with REST APIs
  • An adaptability and willingness to learn new languages/software as required

Education

  • An undergraduate degree in a highly quantitative subject (e.g. Financial Mathematics, Actuarial Science, Mathematics, Statistics, Physics)
  • Fluency in spoken and written English

Not Required, but Could Be Advantageous To Your Application

  • MSc/PhD degrees in relevant fields

Responsibilities

  • The production of high-profile services used by a large proportion of our customers focusing on the calibration of stochastic models to current and historical market data
  • The customization of models, their calibration approaches and our software to help solve customer-specific problems
  • Designing new models, model calibration techniques and other related research activities associated with our products and services
  • Developing, modifying and implementing bespoke tools/solutions to help with the production of customer services
  • Training customers on the technical aspects of our modelling and the use of our SG software
  • Answering technical questions from customers to help them understand our models, their calibration and other questions related to our products and services

At Moody's we believe the future of working in our industry will be shaped by AI, and as a graduate, you will be central to making that future effective and valuable for our clients.

Join us in transforming the world's understanding and management of risk. Our insurance customers use our models, data, analytics, and technology to assess catastrophe, climate, actuarial, economic, asset, and credit risk; it is our role to equip them with the tools and understanding to thrive. As a part of this mission you are crucial to our future, and we are committed to supporting yours as well.

About The Graduate Program/Role

As a graduate, you will establish a diverse and relevant career foundation—gaining insights into our business, exploring opportunities for career advancement, and refining your skills for future growth. Commencing in September 2026, you will join an international group of Moody’s Insurance Solutions graduates. The journey begins with a month-long training session led by our network of top developers, scientists, product managers, customer success experts, and clients. Subsequently, you will engage in our rotation program, obtaining hands-on experience within various teams and disciplines. These rotations will deepen your understanding of our products, their development processes, the companies that utilize them, and the value and insights they provide. Your work will span multiple products and markets, allowing you to enhance technical expertise, problem-solving abilities, and communication skills.

Our highly-skilled and diverse team in Edinburgh focuses on a variety of activities associated with the Moody’s Analytics Scenario Generator (SG), a market-leading stochastic modelling solution widely used in the life/general insurance, asset management and wealth/pensions industries. The software has a variety of applications, all of which involve the projection/forecasting of a wide-range of financial and economic variables (e.g. interest rates, inflation, exchange rates, equity indices, bond returns, property prices) in all of the world’s major economies using a combination of textbook and in-house designed stochastic models.

The rotation program will further give opportunity to work with solutions and customers in the wider Insurance Solutions offering, such as: actuarial modelling for life insurance products; and climate and catastrophe risk models for property insurance and related markets. The roles would suit graduates with quantitative-based educational backgrounds in fields such as Actuarial Science, Mathematics, Statistics and Physics who would like to leverage and build upon their knowledge and skills to help solve complex real-world problems in the financial services sector. The roles will particularly appeal to those with a knowledge of stochastic modelling, Monte-Carlo simulation and financial-mathematics and/or those with higher-level quantitative degrees (e.g. MSc, PhD), but qualifications of this type and in these areas is not essential.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Moody's Insurance Solutions Graduate Program - Customer Success employer: PassFort

At Moody's, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Graduate Program in Edinburgh provides unparalleled opportunities for professional growth, with hands-on experience across various teams and disciplines, all while working alongside industry experts. We are committed to supporting your career journey as you contribute to transforming risk management through cutting-edge AI solutions.

PassFort

Contact Details:

PassFort Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Moody's Insurance Solutions Graduate Program - Customer Success

Tip Number 1

Network like a pro! Reach out to current or former employees at Moody's through LinkedIn. Ask them about their experiences and any tips they might have for landing a spot in the Graduate Program.

Tip Number 2

Prepare for the interview by brushing up on your financial mathematics knowledge. Be ready to discuss concepts like stochastic processes and Monte-Carlo simulation, as these are key to the role.

Tip Number 3

Show off your problem-solving skills during interviews. Use examples from your past experiences where you tackled complex issues, especially in a customer-focused environment.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Moody's team.

We think you need these skills to ace Moody's Insurance Solutions Graduate Program - Customer Success

Financial Mathematics
Derivative Pricing
Interest-Rate Modelling
Econometrics
Stochastic Processes
Monte-Carlo Simulation
Interpersonal Skills

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your understanding of financial mathematics and any programming languages you know. We want to see how your skills align with what we do at Moody's, so don't hold back!

Tailor Your Application:Take a moment to customise your application for the Customer Success role. Mention specific experiences that showcase your problem-solving skills and customer-oriented mindset. This will help us see how you'd fit into our team.

Be Yourself:Let your personality shine through in your written application. We value excellent interpersonal skills, so showing us who you are can make a big difference. Remember, we’re looking for a good fit, not just a list of qualifications!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at PassFort

Know Your Numbers

Brush up on your financial mathematics skills, especially in areas like derivative pricing and stochastic processes. Be ready to discuss how you've applied these concepts in real-world scenarios or projects, as this will show your understanding and practical experience.

Show Off Your Tech Skills

Make sure you’re comfortable discussing programming languages like Python or SQL. Prepare examples of how you've used these tools to solve problems or analyse data, as this will demonstrate your technical prowess and adaptability.

Communicate Like a Pro

Practice explaining complex concepts in simple terms. Since the role involves training customers and answering their questions, showcasing your excellent interpersonal skills during the interview is crucial. Think of examples where you've successfully communicated with diverse teams.

Be Curious About AI

Since Moody's is embracing Agentic AI, show your enthusiasm for learning and utilising AI in your work. Prepare to discuss any relevant experiences or ideas you have about integrating AI into customer success strategies, as this will highlight your proactive mindset.