Patient Recruitment Coordinator (Proactive outreach) in London

Patient Recruitment Coordinator (Proactive outreach) in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
PassFort

At a Glance

  • Tasks: Lead proactive patient recruitment for clinical trials and engage with participants.
  • Company: Join Research Grid, a dynamic start-up revolutionising clinical trials with AI technology.
  • Benefits: Enjoy competitive salary, 28 days annual leave, and remote work flexibility.
  • Other info: Collaborative culture with growth opportunities and training for your professional goals.
  • Why this job: Make a real impact in healthcare while developing your skills in a fast-paced environment.
  • Qualifications: Bachelor's degree in relevant field and 2+ years in clinical research recruitment.

The predicted salary is between 30000 - 40000 £ per year.

About Research Grid: Research Grid (R.grid) is the automation engine for admin‑free clinical trials. Our mission is to enable faster, more successful clinical trials by engineering smart software that safely automates back‑office admin across the full lifecycle. R.grid has developed two industry‑leading products leveraging its AI‑powered automation engine. Together, Inclusive and TrialEngine form the only end‑to‑end platform to automate the back office of clinical trials, from pretrial to trial close. R.grid is a London‑based start‑up founded in 2020 by Dr Amber Hill. We are a small but growing team of data scientists, engineers, and business professionals passionate about technology and healthcare.

About the role: We are seeking a proactive and organised Patient Recruitment Coordinator to manage the full patient recruitment process across multiple clinical study protocols. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working closely with clinical sites and study teams, and is motivated to improve patient access to clinical research. In this role, you will own the recruitment process from initial engagement through pre‑screening, scheduling, and coordination, facilitating the handover of qualified participants to trial sites. You will also maintain close communication with both participants and trial sites/clients, providing updates on progress and ensuring smooth recruitment and onboarding.

Role and Responsibilities

  • Lead end-to-end proactive participant recruitment across multiple studies and therapeutic areas, from identification and pre‑screening through enrollment and site handover.
  • Develop and execute digital and community‑based engagement strategies (including social media and in‑person initiatives) to identify and attract eligible participants.
  • Manage the recruitment workflow through pre‑screening and scheduling, ensuring adherence to protocol inclusion/exclusion criteria.
  • Track and nurture participant engagement using digital tools, ensuring timely follow‑up, strong rapport, and a positive participant experience.
  • Maintain accurate, compliant, and high‑quality participant data in line with GCP, GDPR, and study documentation standards.
  • Coordinate participant handover to trial sites, overseeing scheduling and operational logistics to ensure seamless enrollment.
  • Monitor recruitment performance, analyse engagement and conversion metrics, and provide data‑driven updates to internal teams and clients.
  • Ensure high standards of data quality, accuracy, completeness, and timely data entry.
  • Build rapport with participants and maintain engagement, ensuring accurate and complete trial‑relevant data collection.
  • Collaborate with trial sites and stakeholders to resolve operational challenges and optimise recruitment outcomes.

The responsibilities outlined above represent the core scope of the role and may evolve in line with business needs. A high degree of flexibility and adaptability is essential.

Essential Qualifications, Experience, Knowledge, and Skills

  • Bachelor’s degree in a relevant field (e.g., Life Sciences, Healthcare, Psychology, Biomedical Sciences); Masters preferred.
  • Strong understanding of clinical trial or study protocols, including inclusion/exclusion criteria, study procedures, and regulatory compliance.
  • 2+ years of previous experience working on clinical research studies/clinical trials recruitment.
  • Knowledge of GDPR, GCP, and data privacy best practices.
  • Experience with marketing, digital outreach, or social media campaigns is an advantage.
  • Tech‑savvy with proficiency in Google Workspace, Microsoft Office, and productivity tools (e.g., Monday.com).
  • Exceptional organisational skills and excellent time management, with the ability to prioritise tasks and manage multiple projects simultaneously.
  • Excellent written and verbal communication skills, with the ability to craft clear, professional materials.
  • A professional demeanour and attention to detail.
  • A self‑starter with strong analytical thinking, accountability, and adaptability.

We offer

  • Full‑time contract
  • Competitive salary (based on experience)
  • 28 days of annual leave (including statutory)
  • Remote work available with occasional in‑person activities as required
  • Growth opportunities within the company
  • Training towards professional goals and ambition
  • Experienced team, positive working environment, and collaborative company culture
  • The opportunity to have a real impact in a rapidly changing industry

Job Type: Full time

Pay: £30,000.00-£40,000.00 per year

Benefits: Company pension

Work authorisation: United Kingdom (required)

Work Location: Hybrid remote in London N1

Patient Recruitment Coordinator (Proactive outreach) in London employer: PassFort

Research Grid Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation meets healthcare. With a focus on employee growth, we offer training opportunities and a supportive environment that encourages professional development. Our hybrid work model in London N1 allows for flexibility while being part of a passionate team dedicated to transforming clinical trials through cutting-edge technology.

PassFort

Contact Details:

PassFort Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Patient Recruitment Coordinator (Proactive outreach) in London

Tip Number 1

Network like a pro! Reach out to your connections in the healthcare and clinical research fields. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Patient Recruitment Coordinator role!

Tip Number 2

Get social! Use platforms like LinkedIn to showcase your skills and experience. Share relevant content about clinical trials and patient recruitment to position yourself as a knowledgeable candidate. Plus, engage with posts from companies you’re interested in – it’s a great way to get noticed!

Tip Number 3

Prepare for interviews by researching the company and its products. Understand their mission and how they’re revolutionising clinical trials. Be ready to discuss how your experience aligns with their goals, especially in proactive outreach and participant engagement.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!

We think you need these skills to ace Patient Recruitment Coordinator (Proactive outreach) in London

Patient Recruitment
Clinical Trial Protocols
Regulatory Compliance
GDPR Knowledge
GCP Knowledge
Digital Outreach
Social Media Campaigns

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Recruitment Coordinator role. Highlight your relevant experience in clinical trials and any specific skills that match the job description. We want to see how you fit into our mission!

Show Off Your Communication Skills:Since this role involves a lot of interaction with participants and trial sites, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and professional language in your application to reflect this.

Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks efficiently. In your application, share examples of how you've managed projects or coordinated activities in a fast-paced environment. This will show us you can handle the recruitment workflow smoothly.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Research Grid!

How to prepare for a job interview at PassFort

Know Your Stuff

Make sure you understand the ins and outs of clinical trials and patient recruitment. Brush up on key terms like GCP, GDPR, and inclusion/exclusion criteria. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.

Show Off Your Communication Skills

As a Patient Recruitment Coordinator, you'll need to communicate effectively with participants and trial sites. Prepare examples of how you've successfully engaged with stakeholders in the past. Practise articulating your thoughts clearly and professionally, as this will be crucial in your role.

Demonstrate Your Organisational Skills

This role requires juggling multiple projects at once. Be ready to discuss how you manage your time and prioritise tasks. Share specific tools or methods you use to stay organised, like productivity apps or scheduling techniques, to showcase your ability to handle a fast-paced environment.

Be Proactive and Adaptable

Research Grid is looking for someone who thrives in a dynamic setting. Prepare to discuss situations where you've had to adapt quickly or take initiative. Highlight your problem-solving skills and your ability to think on your feet, as these traits are essential for success in this role.