At a Glance
- Tasks: Lead IT support, troubleshoot tech issues across various platforms, and enhance IT operations.
- Company: Join OLIX, a pioneering company in AI infrastructure with a collaborative culture.
- Benefits: Competitive salary, equity options, proximity bonus, and retirement benefits.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Gain hands-on experience with cutting-edge tech and make a real impact in IT.
- Qualifications: Experience with device management, networking, and scripting is a plus.
The predicted salary is between 60000 - 80000 £ per year.
About OLIX AI is growing faster than any technology in history and the explosion in demand has created a massive infrastructure gap; we can no longer build chips or power stations fast enough to keep up. The industry is still leaning on a ten-year-old hardware blueprint that has reached its limit. A new paradigm that is faster and more efficient will be the biggest economic opportunity of the next century and create the most important company of the next decade. The OLIX Decode Accelerator 1 (DX-1) is the first accelerator architected specifically for decode.
The Role We're searching for an IT Ops Engineer to be the welcoming first point of contact for everything IT, in a busy & mixed-platform environment. You will take the lead in diagnosing and resolving technical issues across macOS, Linux, and Windows systems, as well as iOS and Android mobile devices, cloud platforms, and a wide range of peripherals. This role is an exciting opportunity to join a collaborative team and gain hands‑on experience with networking, infrastructure, and cutting‑edge DevOps practices.
Responsibilities
- Device lifecycle: imaging, OS patching and endpoint hardening; automating builds and zero‑touch provisioning where possible
- Directory & identity: provisioning accounts, managing security groups, MFA, SSO and license assignments
- Network edge & core: basic switch configuration, port/VLAN changes, link and signal checks, and Wi‑Fi performance tuning (channel planning, RF coverage)
- Firewall & security: monitoring rulesets, triaging alerts, helping craft least‑privilege policies, applying firmware updates
- Core services: administering DNS, DHCP, print, file shares and cloud storage; tracking SSL/TLS certificate renewals and software licences
- Office infrastructure: AV/meeting‑room kit, VoIP handsets, printers, UPS checks
- Knowledge management: writing concise "how‑to" guides and post‑incident reviews for the internal wiki
- Drive IT process improvements: refine workflows and suggest innovative solutions to enhance IT operations
Skills & Experience
- Endpoint lifecycle: Device imaging, MDM‑protocol enforcement and policy/compliance baselines
- Identity & access: LDAP administration, federation with SAML 2.0 / OAuth 2.0 / OIDC
- Network & Wi‑Fi: VLAN configuration, monitoring, and management across L2/L3
- Firewall & security: Policy management and rule lifecycle
- Automation & DevOps: Any scripting (Bash, Python, PowerShell) or Infrastructure as Code experience is a plus
Compensation & Equity
- Competitive Salary: Commensurate with your experience, skills, and location
- Equity & Ownership: Meaningful stock options. You’re not just joining the mission; you’re owning a piece of it
- Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer an annual Living‑Local Bonus if your residence is within 20 minutes of the office
- Retirement Benefits: Employer‑contributed retirement plans to help you build long‑term financial security.
Due to U.S. export control regulations, candidates’ eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
IT Operations Engineer in London employer: PassFort
At OLIX, we are at the forefront of AI technology, offering a dynamic and collaborative work environment where IT Operations Engineers can thrive. Our commitment to employee growth is evident through hands-on experience with cutting-edge DevOps practices and a culture that encourages innovation and process improvement. With competitive salaries, meaningful equity options, and a Living-Local Bonus to enhance work-life balance, OLIX is an exceptional employer for those looking to make a significant impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what PassFort values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges PassFort might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at PassFort!
✨Direct Apply to PassFort
Let's not forget to apply directly through the PassFort website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at PassFort.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at PassFort. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at PassFort
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
