At a Glance
- Tasks: Lead the implementation of innovative healthcare solutions and drive user activations.
- Company: Dynamic tech company revolutionising secondary care with AI-driven tools.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a fast-paced environment with exciting challenges and career advancement.
- Why this job: Make a real-world impact in healthcare while leading a high-performing team.
- Qualifications: Experience in SaaS, strong leadership skills, and a data-driven mindset.
The predicted salary is between 59400 - 72600 £ per year.
Requirements
- You are intensely data-driven and possess an analytical mindset that prioritises metrics and measurable outcomes over basic activity tracking.
- You have proven line management experience leading, coaching, and developing teams.
- You bring strong commercial acumen and business sense, developed within a SaaS or fast-paced, high-growth technology environment.
- You bring a fresh perspective from outside the healthcare sector, and have the confidence to question traditional approaches and challenge the status quo.
- You are an inspiring leader who is highly comfortable with ambiguity, navigating organisational change, and establishing order in a rapidly scaling team.
- You have a strong comfort level with AI tools and are excited to demonstrate how to leverage AI capabilities to raise the team's efficiency.
- You excel at cross-functional relationship building, particularly when managing complex project handovers and aligning diverse stakeholders.
What the job involves
- As an Implementation Lead for Secondary Care, you will own the end-to-end implementation pipeline from initial tenders through to full contract conversion, ensuring effective resource allocation and driving rapid customer activation.
- You will be deeply analytical, tracking time to value and key activation metrics across all secondary care contracts to maximise customer outcomes and ROI.
- Your leadership will directly accelerate our scaling efforts, driving a massive real-world impact - one of these will be driving our target user activations for our AI note-taker, Accurx Scribe, by the end of Q3.
- Scaling secondary care delivery: Overseeing the pipeline from won tenders and pilots into seamless, large-scale contract conversions across hospitals and care systems.
- Driving critical user activations: Aligning the team to hit our high-impact target of 15,000 user activations on Accurx Scribe contracts by the end of Q3.
- Optimising time to value: Obsessing over activation metrics and data quality to ensure our implementation playbooks and deployment activities are scalable and fit for purpose.
- Leading and coaching a high-performing team: Managing and coaching your direct reports, setting a clear data-driven direction, and defining what excellence looks like in secondary care implementation.
- Navigating cross-functional handovers: Structuring seamless collaboration and clear ownership boundaries between Business Development, Transformation, Implementation, and Customer Success.
- Championing data and AI capability: Resolving data quality and visualisation issues to make insights highly meaningful for deployment owners, while introducing AI-driven approaches to elevate the team's operational maturity.
Implementation Lead - Secondary Care in London employer: PassFort
At PassFort, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and the chance to make a meaningful impact in the healthcare sector, particularly in our vibrant location that thrives on community engagement and support for NHS initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Lead - Secondary Care in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PassFort.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PassFort.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PassFort, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Implementation Lead - Secondary Care in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PassFort.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PassFort.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PassFort. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PassFort. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PassFort
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PassFort’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
