At a Glance
- Tasks: Manage immigration casework and ensure high-quality visa submissions.
- Company: Join Borderless, a fast-growing company revolutionising global immigration.
- Benefits: Enjoy flexible work, comprehensive health insurance, and a £500 learning budget.
- Other info: Dynamic team environment with great growth opportunities and fun company events.
- Why this job: Make a real difference in people's lives by simplifying immigration processes.
- Qualifications: Attention to detail and experience in immigration or legal support preferred.
The predicted salary is between 30000 - 40000 £ per year.
About Borderless
Borderless is simplifying the complexity of global immigration, starting with the UK. Immigration is one of the most important and most broken systems in the global economy. It’s shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle. Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are. Backed by Entrepreneur First and Backed.VC, we’re already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets. Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
Role: Immigration Case Worker
We’re growing fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker, you’ll play a key role in supporting our Immigration Advisors by managing core casework that ensures efficient, high-quality visa submissions and sponsorship applications. You’ll be part of a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to keep our customer journeys seamless and compliant.
What You’ll Be Doing
- Draft accurate and efficient casework for immigration submissions
- Ensure high standards in application quality and turnaround time
- Track submission metrics such as approvals vs. rejections
- Use our Borderless platform
- Collaborate with key teams across the business to resolve blockers and improve workflows
You Should Apply If
- You have great attention to detail and consistently catch small errors others miss
- You thrive in fast-paced environments and can work quickly without sacrificing accuracy
- You’re a problem-solver who spots inefficiencies and proposes practical improvements
- You can prioritise competing tasks and manage your time independently
- You’re comfortable communicating complex topics simply and clearly
- Experience in immigration casework, legal support, or similar fields
Interview Process
- 30 min screening call with Talent
- 45 min interview with Senior Product Operations Manager
- In person final interview with the team and hiring manager
Benefits
- 3 days in office, 2 days remote
- Monthly company in-office lunches
- Monthly company team events
- Annual offsite
- Comprehensive private medical insurance
- 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays
- 1-week work-from-anywhere policy
- £500 annual Learning & Development budget
- 6-month performance reviews and promotion opportunities
- Laptop and peripherals — whatever you need to work effectively
- Cycle to Work scheme
- Employer pension contributions via Smart Pension
- Access to Spill (mental health support)
- Gym in Shoreditch Exchange
- Onsite barista
StudySmarter Expert Advice🤫
We think this is how you could land Immigration Caseworker in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like PassFort, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like PassFort and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Immigration Caseworker in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for PassFort and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at PassFort
✨Get to Know Public Sector Values
Before your interview with PassFort, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for PassFort.
