At a Glance
- Tasks: Support NHS business development, customer success, and clinical safety delivery.
- Company: Dynamic healthtech company based in Shoreditch with a vibrant culture.
- Benefits: Flexible working, barista coffee, gym access, team lunches, and travel opportunities.
- Other info: Great career growth potential and equity for early hires.
- Why this job: Join a pioneering team and make a real impact in healthtech innovation.
- Qualifications: Experience in clinical safety and excellent communication skills required.
The predicted salary is between 45000 - 60000 £ per year.
Location: Shoreditch, London (3-4 days per week in office)
Salary: Competitive (£45,000 to £60,000) dependent on experience
About the role
We're looking for a proactive and driven Clinical Associate to support multiple aspects of the business, including ops, NHS business development, customer success and clinical safety delivery. As a key early hire, you'll have broad exposure across the business from client delivery, to business development and product development to customer success and strategy. Adaptability, autonomy and willingness to roll up your sleeves are essential.
What you'll do
- NHS sales & customer success – work closely with the CEO to scale Assuric across the NHS, building existing relationships and seeking new opportunities, serving as point person for current and future NHS customers.
- Customer success – collaborate with the ops team to optimise and automate various customer processes.
- Clinical Safety – support clinical safety for our customers, put together key safety deliverables using Assuric's AI‐driven workflows, e.g., rollout of AI receptionists across the NHS.
- Product development – use learnings from customers and safety projects to provide actionable feedback to the CTO and engineering team, test the product.
- Leadership – grow and develop into a lead role in NHS business development, customer success, or clinical safety.
Qualifications
- Completed digital Clinical Safety Officer training, with clinical safety/CSO experience.
- Excellent communicator, confident engaging with senior stakeholders across healthtech and NHS organisations.
- Highly organised, self‐motivated, with sharp attention to detail and a genuine commitment to customer outcomes.
- Confident using AI and automation tools to work faster and smarter.
- Bonus: previous experience as a Clinical Safety Officer for a healthtech company.
- Bonus: experience with CQC and/or Medical Device regulations.
- Bonus: hands‐on experience working in healthtech.
Benefits
- Flexible working with excellent office space in Shoreditch (3‐4 days a week in office).
- Barista in the office, brand new office gym, regular team lunches, massive roof terrace, cycle‐to‐work scheme, private health insurance.
- Opportunity to travel to events and conferences in the UK and abroad.
- Competitive compensation: £45,000–£60,000, commensurate with experience.
- Equity for early hires.
Clinical Associate in London employer: PassFort
Assuric is an exceptional employer located in the vibrant area of Shoreditch, London, offering a dynamic work environment that fosters innovation and collaboration. With flexible working arrangements, a modern office equipped with amenities like a gym and barista services, and a strong focus on employee growth through leadership opportunities, Assuric is committed to creating a rewarding workplace for its team. The company also provides competitive compensation and equity options for early hires, making it an attractive choice for those seeking meaningful careers in healthtech.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Associate in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PassFort.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PassFort.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PassFort, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Associate in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PassFort.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PassFort.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PassFort. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PassFort. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PassFort
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PassFort’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
