At a Glance
- Tasks: Support NHS business development, customer success, and clinical safety delivery.
- Company: Dynamic healthtech company based in Shoreditch with a vibrant office culture.
- Benefits: Flexible working, barista coffee, gym access, team lunches, and private health insurance.
- Other info: Opportunity for career growth and travel to events in the UK and abroad.
- Why this job: Join a pioneering team and make a real impact in the healthtech sector.
- Qualifications: Experience in clinical safety and excellent communication skills required.
The predicted salary is between 45000 - 60000 £ per year.
Location: Shoreditch, London (3-4 days per week in office)
Salary: Competitive (£45,000 to £60,000) dependent on experience
About the role
We’re looking for a proactive and driven Clinical Associate to support multiple aspects of the business, including ops, NHS business development, customer success and clinical safety delivery. As a key early hire, you’ll have broad exposure across the business from client delivery, to business development and product development to customer success and strategy. Adaptability, autonomy and willingness to roll up your sleeves are essential.
What you’ll do
- NHS sales & customer success – work closely with the CEO to scale Assuric across the NHS, building existing relationships and seeking new opportunities, serving as point person for current and future NHS customers.
- Customer success – collaborate with the ops team to optimise and automate various customer processes.
- Clinical Safety – support clinical safety for our customers, put together key safety deliverables using Assuric’s AI‑driven workflows, e.g., rollout of AI receptionists across the NHS.
- Product development – use learnings from customers and safety projects to provide actionable feedback to the CTO and engineering team, test the product.
- Leadership – grow and develop into a lead role in NHS business development, customer success, or clinical safety.
Qualifications
- Completed digital Clinical Safety Officer training, with clinical safety/CSO experience.
- Excellent communicator, confident engaging with senior stakeholders across healthtech and NHS organisations.
- Highly organised, self‑motivated, with sharp attention to detail and a genuine commitment to customer outcomes.
- Confident using AI and automation tools to work faster and smarter.
- Bonus: previous experience as a Clinical Safety Officer for a healthtech company.
- Bonus: experience with CQC and/or Medical Device regulations.
- Bonus: hands‑on experience working in healthtech.
Benefits
- Flexible working with excellent office space in Shoreditch (3‑4 days a week in office).
- Barista in the office, brand new office gym, regular team lunches, massive roof terrace, cycle‑to‑work scheme, private health insurance.
- Opportunity to travel to events and conferences in the UK and abroad.
- Competitive compensation: £45,000–£60,000, commensurate with experience.
- Equity for early hires.
Clinical Associate employer: PassFort
Join a dynamic and innovative team in Shoreditch, London, where as a Clinical Associate, you'll play a pivotal role in shaping the future of healthtech. With a strong focus on employee growth, our flexible working environment, complete with a modern office gym and vibrant team culture, ensures you thrive both personally and professionally. Enjoy competitive compensation, equity opportunities, and the chance to make a meaningful impact across the NHS while collaborating closely with senior leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Associate
✨Tip Number 1
Network like a pro! Reach out to people in the healthtech space, especially those connected to NHS. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in clinical safety and customer success. This will give you an edge during interviews.
✨Tip Number 3
Be ready to adapt! The role requires flexibility, so be prepared to discuss how you've successfully navigated changes in past roles. It shows you're the right fit for our dynamic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clinical Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clinical Associate role. Highlight your experience in clinical safety, NHS business development, and customer success. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthtech and how you can contribute to our mission at StudySmarter. Be genuine and let your personality come through.
Showcase Your Communication Skills:As a Clinical Associate, you'll be engaging with senior stakeholders. Make sure your application reflects your excellent communication skills. Use clear, concise language and avoid jargon where possible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PassFort
✨Know Your Stuff
Make sure you’re well-versed in the role of a Clinical Associate and the specifics of the company. Brush up on NHS operations, customer success strategies, and clinical safety protocols. This will not only show your enthusiasm but also your commitment to understanding the business.
✨Showcase Your Adaptability
Since adaptability is key for this role, prepare examples from your past experiences where you’ve successfully navigated change or taken on diverse responsibilities. Highlighting your ability to roll up your sleeves and tackle various tasks will resonate well with the interviewers.
✨Engage with Stakeholders
As you’ll be working closely with senior stakeholders, practice how you communicate your ideas clearly and confidently. Think about how you can demonstrate your excellent communication skills during the interview, perhaps by discussing previous interactions with senior figures in healthtech.
✨Be Ready to Discuss AI Tools
Familiarise yourself with AI and automation tools relevant to the role. Be prepared to discuss how you’ve used these technologies in the past to improve processes or outcomes. Showing that you can leverage tech effectively will set you apart as a candidate who’s ready to contribute from day one.
