At a Glance
- Tasks: Deliver exceptional guest service and support front desk operations at a renowned hotel.
- Company: A well-known hotel in beautiful Devon and Torbay.
- Benefits: Enjoy discounted food, employee discounts, and free parking.
- Why this job: Join a friendly team and create memorable experiences for guests.
- Qualifications: Previous customer-facing experience and excellent communication skills.
- Other info: Flexible part-time role with shifts including evenings and weekends.
The predicted salary is between 10 - 12 £ per hour.
A renowned hotel in Devon and Torbay is looking for a friendly and organized Hotel Receptionist to deliver exceptional guest service and support daily front desk operations.
Applicants should have previous customer-facing experience, excellent communication skills, and the ability to multitask.
This part-time position requires flexibility for shifts, including evenings and weekends.
Benefits include discounted food, employee discounts, and free parking.
Guest Experience Host (Part-Time Hotel Receptionist) employer: Passage House Hotel
Contact Detail:
Passage House Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host (Part-Time Hotel Receptionist)
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about those times you went above and beyond for a guest – it’s all about that personal touch!
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face at the front desk. This will help us see how you handle different situations with ease and confidence.
✨Tip Number 3
Flexibility is key in this role, so be ready to discuss your availability. We love candidates who can adapt to various shifts, especially evenings and weekends, as it shows commitment to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to create memorable experiences for our guests.
We think you need these skills to ace Guest Experience Host (Part-Time Hotel Receptionist)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly side shine through! We want to see your personality and how you connect with guests. A warm tone can make a big difference.
Highlight Relevant Experience: Make sure to mention any previous customer-facing roles you've had. We love seeing how your past experiences can help us deliver exceptional guest service at our hotel.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role of Guest Experience Host.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Passage House Hotel
✨Show Off Your People Skills
As a Guest Experience Host, you'll be interacting with guests all day. Make sure to highlight your previous customer-facing experience during the interview. Share specific examples of how you've handled difficult situations or gone above and beyond for a guest.
✨Demonstrate Your Organisational Skills
Being organised is key in a hotel reception role. Prepare to discuss how you manage multiple tasks at once. You could mention any tools or methods you use to stay organised, like to-do lists or scheduling apps, to show that you're ready to handle the front desk operations smoothly.
✨Flexibility is Key
Since this position requires flexibility for shifts, be prepared to discuss your availability openly. If you can work evenings and weekends, make sure to emphasise that. It shows you're committed and ready to meet the hotel's needs.
✨Know the Hotel Inside Out
Do your homework on the hotel and its services before the interview. Familiarise yourself with their offerings, location, and any recent news. This will not only impress the interviewer but also help you answer questions about how you would enhance the guest experience.