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- Tasks: Convert host enquiries into signed properties and support franchise partners' growth.
- Company: Join Pass the Keys, the UK's leading short-let management franchise.
- Benefits: Enjoy competitive salary, flexible work, and professional growth opportunities.
- Why this job: Make a real impact in the fast-paced world of property management.
- Qualifications: Sales experience, strong communication skills, and CRM familiarity required.
- Other info: Be part of a supportive team with a focus on autonomy and results.
The predicted salary is between 36000 - 60000 £ per year.
Pass the Keys is the UK's leading short-let and Airbnb management franchise, helping hundreds of property owners unlock more bookings, higher income, and hands-free hosting. With 50+ franchise partners nationwide, we combine powerful technology, exceptional service, and local expertise to deliver the best in short-let management. We are looking for a commercially driven Host Sales Consultant to support the growth of our franchise partners across the UK. This role blends sales execution, training, and account management, helping franchisees convert local demand into signed hosts while building scalable sales capability.
You will act as an extension of our partners' teams — qualifying inbound leads, progressing pipelines, and coaching franchisees to build strong, repeatable sales processes. This is a high-impact role focused on host acquisition, sales enablement, and partner performance.
Purpose of the Role
- Convert inbound host enquiries into signed properties
- Train and embed strong sales processes locally
- Provide ongoing pipeline and performance coaching
- Support early-stage partners through launch and growth
This role plays a key part in helping Pass the Keys scale a management-franchise model, enabling partners to grow faster while maintaining consistent, high-quality sales standards across the network. You will directly impact host growth, partner success, and the long-term value of our franchise businesses.
Key Responsibilities
- Inbound Host Sales
- Respond to new enquiries from homeowners interested in short letting
- Qualify leads and understand property suitability
- Handle initial objections (risk, effort, regulations, income expectations)
- Book property consultations or viewings
- Progress opportunities through to sign-up
- Pipeline Management
- Maintain accurate pipelines within the CRM (HubSpot)
- Track conversion stages and next actions
- Ensure consistent follow-up and deal progression
- Report on conversion metrics and blockers
- Franchise Launch Support
- Support newly launched partners during their first growth phase
- Provide structured sales and system onboarding
- Help embed best-practice consultation frameworks
- Build confidence in handling objections and closing deals
- Sales Training & Enablement
- Deliver practical sales coaching to franchisees
- Run monthly pipeline reviews and performance sessions
- Support call frameworks, scripts, and objection handling
- Embed consistent use of CRM and reporting tools
- Ongoing Partner Account Management
- Act as a commercial partner to franchisees using the service
- Hold regular monthly check-ins
- Identify conversion gaps and improvement opportunities
- Share insights and benchmarks from across the network
Requirements
Essential
- Proven experience in sales or consultative selling
- Strong objection handling and closing ability
- CRM experience (e.g. HubSpot or similar)
- Confident communicator, both on calls and video
- Ability to coach and train others
- Organised and process-driven
Personal Attributes
- Commercially minded and results-driven
- Comfortable balancing sales and coaching
- Highly organised with strong follow-through
- Positive, confident communicator
- Able to influence without authority
Desirable
- Property, lettings, or hospitality experience
- Franchise or multi-site environment exposure
- Account management or partner-facing roles
- Experience working with inbound lead funnels
Benefits
- A Global Vision: Join an ambitious company aspiring to be the global leader in short-let and holiday-let property management
- A Strong Company Culture: Our four core values—Drive, Evolve, Take Pride, and Together—guide everything we do
- Autonomy & Independence: We manage by results, not input. No micromanagement—just accountability and impact
- Professional Growth Opportunities: We encourage responsibility and development, allowing you to expand your skills as much as you can handle
- Flexible Work Arrangements: We understand the importance of work-life balance and support flexible scheduling where possible
- Competitive Salary: While there may be places that pay more, we offer competitive wages with strong career progression opportunities
- A Great Team: Work alongside inspiring colleagues in a supportive and collaborative environment
- Hybrid Work Model: For London-based employees, we require a minimum of three days in the office—currently Monday, Tuesday, and Thursday. Please note, occasional weekend work may be required to meet operational demand.
UK-Specific Benefits
- 22 days of holiday plus an extra day off for your birthday
- Pension scheme with salary sacrifice, matching contributions up to 7%
- Enhanced maternity pay—up to 90% of salary for six months
Host Sales Consultant employer: Pass the Keys®
Contact Detail:
Pass the Keys® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research Pass the Keys, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your sales pitch! Since this role is all about converting leads, make sure you can confidently handle objections and close deals. Role-play with a friend or in front of the mirror to nail your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral—always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Pass the Keys.
We think you need these skills to ace Host Sales Consultant
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've successfully converted leads in the past and any specific achievements that demonstrate your ability to close deals.
Be Personable: Since this role involves a lot of communication, let your personality shine through in your application. Use a friendly tone and show us that you can connect with potential hosts and franchisees alike.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. This shows us that you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Pass the Keys®
✨Know Your Stuff
Before the interview, make sure you understand Pass the Keys' business model and how they support franchise partners. Familiarise yourself with short-let management and Airbnb trends in the UK. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in consultative selling. Think of specific examples where you've successfully handled objections or closed deals. This will demonstrate your ability to convert leads into signed properties, which is crucial for this role.
✨Practice Coaching Scenarios
Since the role involves training and coaching franchisees, be ready to role-play some coaching scenarios during the interview. Show how you would guide a partner through the sales process or help them overcome objections. This will highlight your coaching skills and your understanding of the sales enablement aspect.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sales processes, franchisee support, and performance metrics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. Remember, interviews are a two-way street!