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- Tasks: Lead a dynamic admin team to ensure smooth training operations and manage course schedules.
- Company: PASS Ltd, a growing training provider with a collaborative culture in Thornaby.
- Benefits: Competitive salary, health programme, company events, and generous annual leave.
- Why this job: Join a thriving team and make a real impact in the training sector.
- Qualifications: Management experience, excellent customer service skills, and IT proficiency required.
- Other info: Enjoy a supportive work environment with opportunities for personal and professional growth.
The predicted salary is between 34000 - 46000 £ per year.
PASS Ltd are a Training provider based in Thornaby, Teesside. We also supply electrical test equipment and have calibration laboratories across the UK.
We have grown substantially over the last 24 years and now have a team that consists of around 150 staff in total.
We provide electrical, high voltage and domestic and commercial gas training courses across the UK and sometimes abroad, with a new centre opening in Stevenage in 2026.
We require a Training Centre Admin Manager to head our busy and expanding admin team as sadly our current Manager will be retiring at the end of 2026.
The role will be based in Thornaby and does not generally require travelling.
Please apply by using the following link:
You will be responsible for the smooth running of all of the administration side of the training department and reporting to the General Manager.
Working Hours: Monday to Thursday 8:30am to 5pm with Friday finish at 4pm. You may be required a few times a year to stay back if a delegate requires it. There is also a bonus scheme currently in place based upon the performance of the department.
You will directly manage the four administration staff that are currently based in Thornaby to ensure that the administration of all courses run smoothly.
Your role will include but not restricted to:
- Managing the admin team and the daily administration tasks of the training department
- Managing holidays and cover for the team
- Carrying out staff appraisals and return to work interviews where required
- Assisting with recruiting when roles become available
- Ensuring the smooth running of the training centres
- Scheduling course schedules throughout the year
- Liaising with the various instructors to check availability and dealing with any issues and queries from instructors
- Arranging overseas travel with instructors where required
- Signing off instructors claims and expenses
- Advising Customers on relevant courses and pre-requisites where necessary
- Booking candidates onto training courses
- Ensuring that the course and candidate management software is kept up to date
- Ensuring that lunches are arranged for each course
- Ensuring that course documentation is dispatched and organised for each course
- Ensuring all bookings for all training courses by telephone, email and web are taken accurately
- Ensuring that the quality of Course material is kept up to date
- Liaising with registration bodies such as City and Guilds, LCL
- Ensure awarding bodies QMS system is updated and recorded when required
- Arranging audit paperwork for instructors
- Quality Management of all exam paperwork, before and after exams
- Liaising with external awarding bodies
- Ensuring compliance with and managing external audits and auditors
- Ensuring correct registration of candidates with the awarding bodies such as City and Guilds
- Ensuring that certification reaches candidates in a timely fashion
- Dealing with any facilities issues through the General Manager and ensuring the training centres are well presented.
- Monitoring course feedback and ensuring the quality and performance of instructors and the training centre is upheld
- Managing training centre reports for the Company\’s accountant
A large part of your time will involve working within a team and also on your own initiative.
We are ideally looking for someone who is / has:
· Management experience or experience of running a Business.
· Previous experience of running a team
· Previous experience in a Training Centre Environment
· Excellent customer service skills
· Excellent computer skills and proficient in word, excel and outlook
· Extremely IT literate
· Adaptable with a keen eye for detail
· Willing to go above and beyond
Company Benefits:
· Group Life Policy Benefits
· Health and Wellbeing programme
· Life insurance
· Company Pension
· Company events
· Lunches on PASS
· Birthday vouchers
· Christmas bonus scheme
· Loyalty bonuses
· Cycle to work Scheme
· New Baby Bonus
Annual Leave: 25 days
Ref: TrAdMan
Job Types: Full-time, Permanent
Pay: £40,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
Training Centre Admin Manager employer: Pass Ltd
Contact Detail:
Pass Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Centre Admin Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and education sector. You never know who might have a lead on the perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching PASS Ltd thoroughly. Understand their training programmes and values, so you can show how you fit into their vision and can lead the admin team effectively.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your management experience and how it aligns with the responsibilities of the Training Centre Admin Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the PASS Ltd team.
We think you need these skills to ace Training Centre Admin Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Training Centre Admin Manager role. Highlight your management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at PASS Ltd. Share your passion for training and administration, and let us know how you can contribute to our growing team.
Show Off Your IT Skills: Since the role requires excellent computer skills, don’t forget to mention your proficiency in Word, Excel, and Outlook. If you have experience with course management software, make sure to highlight that too – we love tech-savvy candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pass Ltd
✨Know the Company Inside Out
Before your interview, make sure you research PASS Ltd thoroughly. Understand their training courses, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Management Skills
As a Training Centre Admin Manager, you'll be leading a team. Prepare examples of your previous management experiences, focusing on how you've successfully led teams, handled challenges, and improved processes. Be ready to discuss specific situations where your leadership made a difference.
✨Demonstrate Your IT Proficiency
Since the role requires excellent computer skills, brush up on your knowledge of software like Word, Excel, and Outlook. Be prepared to discuss how you've used these tools in past roles to enhance efficiency or solve problems.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, upcoming projects, or the company culture at PASS Ltd. This shows that you're not just interested in the job, but also in how you can fit into their environment.
