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- Tasks: Guide clients on their journey to digital greatness with innovative software.
- Company: Join everyLIFE Technologies, a fast-growing tech company transforming the care sector.
- Benefits: Enjoy 25 days holiday, private medical cover, and a chill Friday finish.
- Why this job: Make a real impact in the care industry while building meaningful relationships.
- Qualifications: Experience in SaaS onboarding and strong organisational skills are a must.
- Other info: Be part of a dynamic team focused on customer success and innovation.
The predicted salary is between 28800 - 48000 £ per year.
Implementation and Training Consultant
Reports to: Implementation and Training Manager
Position type: Permanent
Location: Hybrid, UK Remote-first, with occasional requirement to attend Head Office based in Farnborough, Hampshire and customer sites nationally
Working hours: Full time
Benefits include: 25 days holiday plus 3 bonus days of leave during company shutdown at Christmas time, private medical cover with Vitality, life insurance at 3x salary, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’.
An innovative technology company, creating cutting edge tools for the health and social care sector, everyLIFE Technologies pride themselves on being responsive and care-focused.
As an Implementation and Training consultant, you will be the go-to guru guiding our fabulous clients on their journey to digital greatness! As part of our everyLIFE Project Management and Training Team, from the moment the ink dries on the deal, you will be the expert navigator making sure our customers are trained, supported, and loving every click of our software. You will turn the newest of customers into pros, all while making the care sector slicker, compliant, and more connected.
Responsibilities
- The first friendly face post-sale, welcoming customers with warmth and energy
- Help craft and curate project documents, slick training content and handy how-tos
- Take charge of your own VIP customer list, coaching them from curious to confident
- Deliver remote and in-person training and consultancy with confidence
- Tackle any implementation obstacles with thoroughness, style and speed
- Build and manage project plans with deadlines that drive results
- Keep the customer happiness meter high
Skills and Experience
- Prior experience of SaaS customer onboarding
- Strong organisational skills, you live for lists, timelines and tidy Trello boards!
- Solid project administration experience with the ability to utilise team resource effectively
- A natural at customer engagement, whether it’s a phone call, an email, a video call or a site visit, you make connections that count
- You take the lead and get stuff done
- You work well with others and know how to build trust
- Bonus if you have care sector knowledge or experience
Be part of a team that is transforming the UK care industry. If you enjoy building relationships and making a meaningful impact, we’d love to hear from you!
Our mission is to create effective tools and services that release the potential of care teams.
Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be.
We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day!
Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do.
Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information.
If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com
Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response, but we will try our best to get back to everyone.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Software Development
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Implementation and Training Consultant employer: PASS by everyLIFE
Contact Detail:
PASS by everyLIFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation and Training Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Implementation and Training Consultant role. Highlight your customer engagement skills and SaaS experience to make a lasting impression.
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, share how you manage projects and keep everything on track. They’ll love hearing about your Trello boards and timelines!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at everyLIFE Technologies.
We think you need these skills to ace Implementation and Training Consultant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see how excited you are about helping clients navigate their digital journey. A sprinkle of personality can make your application stand out.
Tailor Your CV: Make sure your CV is tailored to the Implementation and Training Consultant role. Highlight relevant experience, especially in SaaS onboarding and customer engagement. We love seeing how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Share specific examples of how you've tackled challenges in previous roles and how you can bring that expertise to everyLIFE Technologies.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at PASS by everyLIFE
✨Know Your Stuff
Make sure you understand the software and tools that everyLIFE Technologies offers. Familiarise yourself with their features and how they benefit the health and social care sector. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
As an Implementation and Training Consultant, you'll be engaging with clients regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. Highlight your ability to connect with people, whether through phone calls, emails, or face-to-face meetings.
✨Be Organised
Demonstrate your organisational skills by bringing a well-structured plan for the interview. You could even create a list of questions to ask about the role and the company. This shows that you’re proactive and ready to take charge of your responsibilities.
✨Embrace the Care Sector
If you have any experience or knowledge of the care sector, make sure to mention it! Discuss how your background can contribute to making the care industry more efficient and connected. If you don’t have direct experience, express your enthusiasm for learning and adapting to this important field.
