At a Glance
- Tasks: Support our global fleet of superyacht tenders through servicing, repairs, and technical support.
- Company: Join Pascoe International, a leader in luxury superyacht tender design and construction.
- Benefits: Competitive salary, international travel, ongoing training, and generous holiday entitlement.
- Other info: Flexible role with excellent career growth opportunities in a dynamic environment.
- Why this job: Work with luxury superyachts and travel the world while showcasing your engineering skills.
- Qualifications: Marine engineering experience and strong mechanical/electrical fault-finding skills required.
The predicted salary is between 45000 - 45000 £ per year.
Pascoe International is renowned for its exceptional design and construction of a range of Superyacht tenders, earning numerous awards for their impeccable craftsmanship.
As part of the company's continuous growth plan, an exciting opportunity has opened for an experienced Aftersales Field Service Technician to join our growing team, supporting our global fleet of superyacht tenders through servicing, repairs, warranty work, refits and technical support.
This varied role combines workshop based engineering with worldwide field service.
When not travelling, you will be based at our production facility in Swanwick, Hampshire, supporting refit projects, commissioning and new build production.
When required, you will travel internationally to provide on-site technical support, working directly with owners, captains and crew, representing the Pascoe brand to the highest standard with professionalism, discretion and exceptional customer service.
Key Responsibilities
- Carry out servicing, maintenance, warranty repairs and refits on Pascoe tenders.
- Diagnose and repair mechanical, electrical, hydraulic and electronic faults both remotely and on-site.
- Provide technical support to customers by telephone and email.
- Produce accurate service reports and maintain service records.
- Retrieve and interpret technical drawings and documentation to support fault finding.
- Build strong relationships with customers, suppliers and colleagues.
- Support the Production team with commissioning, refits and new build activities when required.
- Ensure all work is completed safely and to the highest standards.
Skills & Experience
- Proven marine engineering experience with strong mechanical and electrical fault-finding skills.
- Experience with marine diesel engines, propulsion systems and marine electronics.
- Ability to read engineering drawings and technical documentation.
- Excellent communication, customer service and report-writing skills.
- Professional, well-presented and able to work independently.
- Full UK Driving Licence, valid passport and unrestricted international travel.
- Marine engineering qualifications.
- Experience within the superyacht industry.
- Knowledge of hydraulic systems, CAN bus networks, Yanmar, Volvo Penta, waterjets and stern drives.
- Working Pattern
This is a full-time salaried role based on a five-day, 40-hour working week (Monday to Friday) when based at our production facility in Swanwick.
When not travelling, you will support the Production and Refit teams with commissioning, servicing and engineering activities.
The role requires a high level of flexibility due to the nature of global field service support.
Engineers should expect to spend approximately 50–60 days per year travelling internationally, although this will vary depending on customer demand.
Travel is typically planned in advance, however the successful candidate must also be comfortable with short-notice travel, including same-day or next-day international deployment where required to support urgent customer requirements.
The role is remunerated on a salaried basis, with the salary reflecting the flexibility required for international travel and occasional extended working days during customer assignments.
What We Offer
- Competitive salary from £45,000 per annum (DOE).
- International travel.
- The opportunity to work with one of the world’s leading luxury superyacht tender manufacturers.
- Ongoing training and development.
- Salary sacrifice pension scheme with Royal London.
- Private life insurance and critical illness cover.
- 25 days annual leave plus Bank Holidays.
- Enhanced holiday entitlement, increasing with length of service (up to 30 days).
- Employee Assistance Programme.
- Apply
- Please send your CV and a covering letter outlining your relevant experience to
Charlotte at charlotte@pascoeinternational. com .
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Aftersales Field Service Technician employer: Pascoe International
Pascoe International is an outstanding employer, offering a dynamic work environment where innovation meets craftsmanship in the luxury superyacht industry. Based in Swanwick, Hampshire, employees benefit from competitive salaries, ongoing training, and generous holiday entitlements, alongside the unique opportunity to travel internationally and engage directly with clients on prestigious projects. The company fosters a supportive culture that values professional growth and exceptional customer service, making it an ideal place for those seeking a rewarding career in marine engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Field Service Technician
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
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Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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✨Apply Directly Through Company Websites
When you find a role at a company you love, like Pascoe International, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Aftersales Field Service Technician
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Pascoe International specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Pascoe International
✨Know Your Manufacturing Processes
Before you walk into the interview with Pascoe International, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Pascoe International value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
