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For Companies At a Glance
- Tasks: Lead and motivate a dynamic Telesales team to smash sales targets.
- Company: Join a vibrant company focused on exceptional customer service.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Be a key player in driving sales growth and building customer relationships.
- Qualifications: Strong communication skills and a passion for teamwork.
- Other info: Exciting career progression and a chance to make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Reporting to the Centre Manager, the Telesales Supervisor is responsible to lead, manage and motivate the Telesales team to achieve and exceed sales growth. Through the team, develop strong relationships with Customers, by providing expert knowledge and support and provide an exceptional Customer service experience.
If the answer is yes to the above questions, then this role could be right for you…
Why not get an understanding of the Job, by watching the ‘day in a life of’ a Telesales Colleague
Key activities include
Key Skills required
Telesales Supervisor employer: PartsPlus
Contact Detail:
PartsPlus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Telesales Supervisor. Highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Telesales Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Telesales Supervisor, we want to see your ability to lead and motivate a team. In your application, highlight any previous experience where you've successfully managed a team or influenced others to achieve goals.
Communicate Clearly: Since communication is key in this role, make sure your written application is clear and concise. Use straightforward language and avoid jargon to ensure we understand your message without any confusion.
Demonstrate Your Customer Focus: We’re all about providing exceptional customer service. Share examples in your application of how you’ve built strong relationships with customers or resolved issues effectively in the past.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at PartsPlus
✨Know Your Team Dynamics
Before the interview, think about how you would lead and motivate a team. Be ready to share specific examples of how you've successfully managed a team in the past. This will show that you understand the importance of team dynamics and can bring that experience to the role.
✨Showcase Your Communication Skills
As a Telesales Supervisor, strong communication is key. Prepare to demonstrate your verbal and written communication skills during the interview. You might want to practice explaining complex ideas simply or role-playing a customer interaction to highlight your approach.
✨Understand Customer Relationships
Familiarise yourself with the company's customer service philosophy. Be prepared to discuss how you would develop strong relationships with customers and provide exceptional service. Think of examples where you've gone above and beyond for customers in previous roles.
✨Prepare for Performance Metrics
Since measuring and coaching team performance is a big part of the job, brush up on key performance indicators (KPIs) relevant to telesales. Be ready to discuss how you would track and improve team performance, and share any metrics you've successfully influenced in the past.
