At a Glance
- Tasks: Drive growth by winning new business and ensuring customer success.
- Company: Fast-growing B2B SaaS platform revolutionising parts management.
- Benefits: Competitive salary, uncapped commission, and flexible working patterns.
- Other info: Exciting opportunity for career growth in a thriving environment.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Proven B2B SaaS sales experience and strong relationship management skills.
The predicted salary is between 50000 - 50000 £ per year.
Parts Control is a fast-growing B2B SaaS platform that covers the full spectrum of Parts Management. Our software optimizes parts management across buying, stocking and selling. With solutions for both machine builders who sell parts and their end customers who buy them. Our global customers include major names in food manufacturing and automotive engineering. We're at an exciting stage: proven product, enterprise customers, verified ROI, and a clear roadmap.
We're looking for someone who can own both sides of the growth engine: winning new business and making sure existing customers get maximum value from the platform. This is a hybrid growth and customer success position, ideal for someone who thrives on both the hunt of new sales and the long-term relationship-building that turns customers into advocates.
What You'll Do
- Growth & Sales (75% of your time)
- Work with leadership to shape go-to-market strategy and messaging.
- Generate, qualify and close new business with industrial and manufacturing prospects.
- Build and manage a pipeline, running discovery calls, demos and commercial negotiations.
- Craft and refine pitch narratives for different audiences (finance, operations, engineering).
- Customer Success (25% of your time)
- Drive adoption, retention, renewals and account expansion.
- Run regular value reviews that demonstrate ROI and savings delivered.
- Systematically capture customer feedback and feed it into the product roadmap.
What We're Looking For
- Proven B2B SaaS sales experience, ideally selling into industrial, manufacturing or supply chain sectors.
- Ideally we want someone who understands spare parts and manufacturing. For example: OEMs, Aftersales, MRO, BoMs, Online Sales etc. The buyers who you’ll be engaging with are experts in their field.
- General understanding of AI technologies and the opportunities/watch outs which it presents in the B2B SaaS space.
- A track record of both closing new business and growing existing accounts.
- Comfort translating technical value into commercial language for sceptical, ROI-focused buyers.
- Strong relationship management and the discipline to keep customers engaged post-sale.
- Understanding of modern software marketing and tools. Knowing how to identify potential customer personas and create/deliver content which speaks to them.
What We Offer
- £50-70K base salary range.
- Uncapped commission on new business.
- Flexible working patterns with both work from home and in-person office days for collaborative work.
Growth and Customer Success Manager employer: Parts Control
As the Head of Engineering, you'll join a dynamic and innovative company that values genuine ownership and hands-on leadership. With a strong focus on employee growth, you will have the opportunity to shape the technical direction of the Parts Control platform while working closely with the founder and a talented team. The flexible working patterns and performance-linked incentives further enhance our supportive work culture, making this an excellent place for those seeking meaningful and impactful employment.
