Direct message the job poster from Partou Childcare
People Help Desk Lead @ Partou | People Operations | Streamlining Processes | Enhancing Efficiency & Employee Experience | Proud HR Ninja
A fantastic opportunity has arisen to join our People & Culture Team as a People Assistant!
Hours: 30 hours per week, days to be agreed.
Location: Nursery Support Centre in Denton, Manchester, M34 2GP
A Bit About Us!
In June 2021, Just Childcare joined the Partou group of companies, followed by All About Children in September 2022. These acquisitions have made Partou UK one of the largest childcare providers in the UK. With plans for significant growth through organic development and targeted acquisitions, it’s an exciting and rewarding time to join us.
We are committed to investing in high-quality care and optimising our early years learning experience. As we expand, we aim to continuously professionalise and improve quality, developing new locations, acquiring more nurseries, and enhancing our processes over time.
With over 1,000 global nursery branches catering to more than 75,000 children, and a team of 11,000+ highly skilled professionals, Partou is a global leader in childcare, headquartered in the Netherlands. For more information, visit our website.
Some of the benefits of working as part of the Partou Family:
- Genuine opportunities for career progression
- Access to professional training
- Enhanced maternity/paternity leave
- Rewards and recognition
- Refer a friend bonus scheme
- Birthday off
- Be part of something bigger and join a leading childcare organisation who are part of the National Partnership in Early Learning and Childcare (NPELC)
Why This Role Is Important to Us
We believe that People Come First – whether it’s a child, parent, or employee. Our People & Culture team strives to deliver an exceptional experience for our employees so they can provide outstanding service in their roles. We need a team of dedicated People Assistants to manage our day-to-day People operations and ensure a great employee experience.
What You’ll Be Doing
As part of our shared service team, you’ll be the first point of contact for our Nursery and Support Centre staff across the UK. You’ll handle queries that come in via phone or email, responding within the required timeframe. These queries will cover all aspects of the employee experience, from onboarding to exit, and everything in between.
Key Responsibilities and Accountabilities:
- Produce offer letters, contracts of employment, and contract changes, including absence/maternity/paternity letters, and file them accordingly.
- Act as the first point of contact for 1st line people and culture-related queries, providing quality and timely information on procedures and policies.
- Deliver the employee exit and offboarding process.
- Ensure all paper scanning is carried out in a timely manner and stored correctly in accordance with GDPR legislation.
- Ensure compliance with onboarding requirements and maintain up-to-date job descriptions for all roles.
- Complete monthly MI reporting stats on all key people and culture activities, sharing best practice improvement ideas as needed.
- Ensure compliance with safeguarding, health and safety, equality and diversity, and other relevant employment legislation.
- Participate in ad-hoc people & culture-related projects.
How You’ll Succeed – What Does Success Look Like?
Success in this role means maintaining required service level timescales for People administration, ensuring successful onboarding and offboarding processes, supporting stakeholders with people-related interactions, and ensuring compliance with Single Central Records and GDPR regulations.
What It Takes – Professional Knowledge, Skills, Experience & Personal Attributes Required:
- Quantifiable administration experience, preferably in a shared services environment.
- Excellent IT skills, including Microsoft Excel, Outlook, PowerPoint, and Word.
- Flexible, adaptable, and willing to take on various tasks to meet business needs.
- Experience with safeguarding requirements in a nursery environment.
- Experience with end-to-end recruiting, onboarding, and compliance processes.
- Awareness of UK employment legislation.
- Experience in a high-volume, customer-focused environment, with the ability to advise, guide, and influence.
- Strong time management and workload management skills, able to work effectively under pressure.
- Passionate about treating people fairly and respectfully, in line with our organisational culture and values.
- Excellent written and oral communication skills, with the ability to produce high-quality reports and written materials.
- A customer service mindset with a strategic focus on building and maintaining exceptional relationships.
If you believe you are the right fit for this role, we encourage you to apply and join us in shaping the future of childcare!
NSC
This role is subject to an enhanced DBS check.
We are committed to equal opportunities and welcome applications from all sections of the community.
Partou is proud to be a part of the National Partnership in Early Learning and Childcare (NPELC) - a group of 10 of the largest childcare providers across England. Together, we operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Administrative
- Education
StudySmarter Expert Advice🤫
We think this is how you could land People and Culture Assistant in Denton
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Partou Childcare.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Partou Childcare looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Partou Childcare, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Partou Childcare.
How to prepare for a job interview at Partou Childcare
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Partou Childcare. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Partou Childcare. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
