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- Tasks: Provide technical support for internal applications and manage stakeholder relationships.
- Company: Growing financial services company with a hybrid work model.
- Benefits: Competitive salary, benefits package, and flexible working arrangements.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: Experience with SaaS applications and knowledge of Azure and SQL preferred.
The predicted salary is between 38000 - 45000 £ per year.
We have an exciting opportunity for an Application Support Analyst to join a growing financial services company. You will be responsible for providing support on their internal applications such as their CRM plus others. This is a hybrid role based from their office near London Bridge where you will be needed onsite 2 days a week on average.
What you will be doing:
- Provide 1st & 2nd level technical application support to end users
- Manage relationships with key stakeholders as well as with the external MSP
- Monitor service levels and ensure SLA’s are met
- Support with MI reporting & service catalogue management
What they are looking for:
- Proven application support experience with SaaS based applications
- A general understanding of Azure and ideally some SQL knowledge
- Financial Services industry experience would be advantageous
- Excellent team working & stakeholder management skills
Application Support Analyst in London employer: Partnur
Contact Detail:
Partnur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for an Application Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with SaaS applications, Azure, and SQL. If you can demonstrate your knowledge during interviews, it’ll show you’re ready to hit the ground running.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've managed stakeholder relationships in the past and be ready to share specific examples. We all love a good story that highlights your teamwork and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate candidates like you to join our team!
We think you need these skills to ace Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with SaaS applications and any relevant technical skills, like Azure or SQL. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills can benefit us. Don’t forget to mention your experience in the financial services industry if you have it – it’s a big plus!
Showcase Your Team Spirit: Since we value teamwork and stakeholder management, make sure to include examples of how you’ve successfully collaborated with others in your previous roles. We love seeing candidates who can work well with different teams!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Partnur
✨Know Your Applications
Make sure you brush up on the specific applications mentioned in the job description, especially CRM systems. Familiarise yourself with common issues users face and how to resolve them, as this will show your proactive approach and technical knowledge.
✨Understand the Financial Services Landscape
Since the role is within financial services, it’s crucial to have a grasp of industry-specific challenges and regulations. Research recent trends or news in the sector to demonstrate your interest and understanding during the interview.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with stakeholders in previous roles. Highlight your communication skills and how you’ve ensured that service levels were met, as this is key for the position.
✨Brush Up on SQL and Azure
Even if you’re not an expert, having a basic understanding of SQL and Azure can set you apart. Consider reviewing some fundamental concepts or common queries, as this will help you feel more confident when discussing technical aspects of the role.