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- Tasks: Provide technical support for internal applications and manage stakeholder relationships.
- Company: Growing financial services company with a hybrid work model.
- Benefits: Competitive salary, benefits package, and flexible working arrangements.
- Other info: Opportunity to work in a collaborative environment near London Bridge.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: Experience with SaaS applications and knowledge of Azure and SQL preferred.
The predicted salary is between 38000 - 45000 £ per year.
We have an exciting opportunity for an Application Support Analyst to join a growing financial services company. You will be responsible for providing support on their internal applications such as their CRM plus others. This is a hybrid role based from their office near London Bridge where you will be needed onsite 2 days a week on average.
What you will be doing:
- Provide 1st & 2nd level technical application support to end users
- Manage relationships with key stakeholders as well as with the external MSP
- Monitor service levels and ensure SLA’s are met
- Support with MI reporting & service catalogue management
What they are looking for:
- Proven application support experience with SaaS based applications
- A general understanding of Azure and ideally some SQL knowledge
- Financial Services industry experience would be advantageous
- Excellent team working & stakeholder management skills
Application Support Analyst in City of London employer: Partnur
Contact Detail:
Partnur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for an Application Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with SaaS applications, Azure, and SQL. If you can demonstrate your knowledge during interviews, it’ll show you’re ready to hit the ground running.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've managed stakeholder relationships in the past and be ready to share specific examples. This will help you stand out as a team player who can handle the demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Application Support Analyst position!
We think you need these skills to ace Application Support Analyst in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with SaaS applications and any relevant technical skills, like Azure or SQL. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit us. Don’t forget to mention your experience in financial services if you have it – it’s a big plus!
Showcase Your Team Spirit: Since we value teamwork and stakeholder management, make sure to include examples of how you've successfully collaborated with others in your previous roles. We love seeing candidates who can work well with different teams!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Partnur
✨Know Your Applications
Make sure you brush up on the specific applications you'll be supporting, especially any CRM systems. Familiarise yourself with common issues users face and how to resolve them. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Understand the Financial Services Landscape
Since this role is in financial services, it’s crucial to have a grasp of the industry’s nuances. Research current trends and challenges in the sector. This knowledge will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the field.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SaaS applications, Azure, and SQL. Think of specific examples where you've used these technologies to solve problems or improve processes. This will highlight your technical expertise and reassure the interviewer of your capabilities.
✨Emphasise Teamwork and Stakeholder Management
This role requires excellent team working and stakeholder management skills. Prepare examples of how you've successfully collaborated with others or managed relationships in previous roles. This will illustrate your ability to work effectively in a hybrid environment and maintain strong communication with key stakeholders.