At a Glance
- Tasks: Provide technical support for internal applications and manage stakeholder relationships.
- Company: Growing financial services company with a hybrid work model.
- Benefits: Competitive salary, benefits package, and flexible working arrangements.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: Experience with SaaS applications and knowledge of Azure and SQL preferred.
The predicted salary is between 39000 - 46000 £ per year.
We have an exciting opportunity for an Application Support Analyst to join a growing financial services company. You will be responsible for providing support on their internal applications such as their CRM plus others. This is a hybrid role based from their office near London Bridge where you will be needed onsite 2 days a week on average.
What you will be doing:
- Provide 1st and 2nd level technical application support to end users
- Manage relationships with key stakeholders as well as with the external MSP
- Monitor service levels and ensure SLA’s are met
- Support with MI reporting and service catalogue management
What they are looking for:
- Proven application support experience with SaaS based applications
- A general understanding of Azure and ideally some SQL knowledge
- Financial Services industry experience would be advantageous
- Excellent team working and stakeholder management skills
Application Support Analyst employer: Partnur Limited
Join a dynamic financial services company that values innovation and collaboration, offering a hybrid work environment just a stone's throw from London Bridge. With a strong focus on employee development, you will have access to ongoing training and growth opportunities, alongside a competitive salary and comprehensive benefits package. Experience a supportive work culture where your contributions are recognised and valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for an Application Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can confidently discuss your experience with SaaS applications, Azure, and SQL. We want you to shine when they ask about your application support expertise!
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Be ready to share examples of how you've successfully managed relationships in previous roles. This will demonstrate that you’re not just a tech whiz but also a team player.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that perfect Application Support Analyst position. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with SaaS applications and any relevant technical skills like Azure or SQL. We want to see how your background fits the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Application Support Analyst role and how your skills can benefit us. Keep it concise but engaging – we love a good story!
Showcase Your Team Spirit:Since this role involves working closely with stakeholders, make sure to highlight your teamwork and communication skills in your application. We value collaboration, so let us know how you’ve successfully worked with others in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Partnur Limited
✨Know Your Applications
Make sure you brush up on the specific applications mentioned in the job description, especially CRM systems. Familiarise yourself with common issues users face and how to resolve them, as this will show your proactive approach and technical knowledge.
✨Understand the Financial Services Landscape
Since the role is within financial services, it’s crucial to have a grasp of industry-specific challenges and regulations. Research recent trends or news in the sector to demonstrate your interest and understanding during the interview.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with stakeholders in previous roles. Think about times when you’ve had to communicate technical information to non-technical users, as this will highlight your communication skills.
✨Brush Up on SQL and Azure
Even if SQL and Azure aren’t your primary skills, having a basic understanding can set you apart. Consider reviewing key concepts and functionalities, as well as any relevant projects you've worked on that involved these technologies.
