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For Companies At a Glance
- Tasks: Manage customer relationships and drive sales through proactive calls.
- Company: Join SRS Partnership, a growing company in the manufacturing sector.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values your contributions and fosters customer engagement.
- Qualifications: 2 years in internal sales or account management; strong communication skills required.
- Other info: Experience with ERP systems is a plus, but not essential.
SRS Partnership is looking for a motivated and dynamic Internal Salesperson to join the existing internal sales team at our client’s Troon manufacturing facility. This is a fantastic opportunity to contribute to the company's continued growth and investment, playing a key role in managing existing customer relationships.
Key Responsibilities:
- Account Management - Take ownership of a portfolio of existing customers, focusing on maintaining relationships and driving repeat business through proactive sales calls.
- Sales Collaboration - Work closely with the wider sales team to meet and exceed sales targets, contributing to the overall success of the department.
- CRM Management - Accurately record and update all relevant market and customer information within the CRM system to track progress and support decision-making.
- Production Coordination - Work in tandem with the production department to ensure customer orders are processed efficiently and deadlines are met.
- Customer Support - Address and resolve customer queries and issues promptly, ensuring a high level of customer satisfaction.
About You:
- A minimum of 2 years’ experience in an internal sales or account management role.
- Highly motivated with a strong desire to upsell.
- Ability to thrive in a fast-paced, target-driven environment and work well under pressure.
- Exceptional communication skills, both verbal and written, with the ability to build rapport and engage customers effectively.
- Proficient in Microsoft Word, Excel, and PowerPoint. Knowledge of ERP systems for order processing is an advantage, but not essential.
Why This Role is Right for You:
This position is ideal for someone who thrives in a fast-paced and dynamic internal sales environment. You will have the opportunity to interact with customers at all levels, and your efforts will directly contribute to the ongoing growth and success of the business.
Internal Sales Executive employer: Partnership Recruiting
Contact Detail:
Partnership Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what you’re selling will not only boost your confidence but also help you engage customers more effectively during conversations.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your CRM skills. Since managing customer relationships is key in this role, being proficient in CRM systems will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Prepare for role-play scenarios that mimic sales calls. Practising how to handle objections and upsell can give you a competitive edge and show your potential employer that you're proactive and ready for the challenges of the job.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in internal sales or account management. Emphasise your achievements, particularly in maintaining customer relationships and driving repeat business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation and desire to upsell. Mention specific examples of how you've successfully managed customer accounts and contributed to sales targets in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills and proficiency in Microsoft Office. If you have experience with CRM systems or ERP software, be sure to mention it as it could set you apart from other candidates.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a fast-paced environment and contribute to the company's growth. Companies appreciate candidates who are genuinely interested in their mission and values.
How to prepare for a job interview at Partnership Recruiting
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in internal sales or account management. Highlight specific examples where you successfully managed customer relationships and drove repeat business, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since exceptional communication is key for this position, practice articulating your thoughts clearly and confidently. Use examples from your past roles to illustrate how you've effectively engaged with customers and resolved their queries.
✨Familiarise Yourself with CRM Systems
Even if you don't have extensive experience with CRM systems, showing a willingness to learn and adapt is crucial. Research common CRM tools and be ready to discuss how you would manage customer information and track progress effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing a difficult customer or coordinating with production. Think of relevant scenarios from your past experiences and how you navigated them successfully.
