Healthcare Assistant in West Bridgford

The ideal candidate will be working strictly in accordance with specific practice guidelines and protocols. The HCA will support the practice clinical team in the provision and delivery of quality health and care services. The post is for a part-time position, working up to 3 days a week. This post is for an HCA working in Primary care – not a nursing home or hospital environment, requiring a very different skill set.

Main duties of the job:

• The successful candidate must be able to display a basic level of computer literacy including the ability to use email.
• Be accurate and contemporaneous record keeping of all patient contact using appropriate templates and read coding, including recording QOF data.

About us:

West Bridgford Medical Centre has a patient size of approximately 5,278. Our mission is to provide outstanding primary care for our patients, offering a service that works with, and for, the community to meet the widest range of care, health promotion and education for our staff and our patients.

Job responsibilities:

• Working under the supervision of a Registered Nurse and strictly in accordance with specific practice HCA guidelines and protocols, the post holder will support the practice clinical team in the provision and delivery of quality health and care services.
• No task will be undertaken without full training and assessment.
• Undertake, record and follow guidelines for the tasks for which you have received appropriate training.
• Phlebotomy skills including near patient testing for INR, blood glucose and cholesterol.
• Processing of patient samples for dispatch to hospital laboratories.
• Performing ECGs (training can be provided).
• Measuring and recording patient blood pressure.
• Reporting any measurement outside of the norm to the appropriate clinician using the practice Hypertension protocol.
• Prepare and maintain environments and equipment before, during and after patient care interventions.
• Ensure clinical treatment rooms are clean and well stocked.
• Comply with national standards for healthcare cleanliness.
• Adherence to infection prevention control.
• Long term condition monitoring and NHS Health check screening.
• Notifying the GP/nurse of any significant patient issues.
• Liaising with administrative team.
• Act as a chaperone when requested.

Confidentiality:

While seeking treatment, patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

Health & safety:

The post holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy.

Equality and diversity:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

The post holder will participate in any training programme implemented by the practice as part of this employment.

Quality:

The post holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions.
• Contribute to the effectiveness of the team by reflecting on own and team activities.

Communication:

The post holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.

Meetings:

It will be necessary to attend and contribute to various practice meetings as requested.

Person Specification:

Knowledge & Skills:

• Phlebotomy skills including near patient testing for INR, Blood glucose & cholesterol.
• Good interpersonal & communications skills.
• Experience with using TPP SystmOne computer system.
• Ability to complete ECGs.

Qualifications:

• Qualified to NVQ level 3 Health & Social Care.

Experience:

• Experience of working within a nursing/clinical team.
• Experience in working in primary care in a GP setting.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.