At a Glance
- Tasks: Provide exceptional service to SME clients and collaborate with a dynamic team.
- Company: Join a rapidly growing, values-driven insurance business focused on client experience.
- Benefits: Enjoy 30 days holiday, private medical insurance, and professional development opportunities.
- Other info: Great opportunity for career growth in a supportive and collaborative environment.
- Why this job: Be part of a team that challenges the status quo and makes a real difference.
- Qualifications: Cert CII or working towards it, with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Client Adviser to join our SME team at Partners& covering the Oxford and High Wycombe areas. If you’re considering a new chapter in your career and would like to work with a dynamic, collaborative, and values-driven business, we have an opportunity for you. We’re looking for positive people with a can-do attitude to join our Partners& family.
We are a rapidly growing business that is passionate about our people and our clients. Our purpose is to challenge the status quo and create a client experience like no other in the insurance market. We have created an ecosystem that includes other like-minded professionals that extends the services we can provide and we believe having great individuals in our business is what will really make a difference for our clients.
The primary purpose of the role is to provide exceptional service for our SME clients.
Key responsibilities:- Providing a first-class, proactive service to existing clients and prospective SME clients through the adoption and implementation of our Client Journey and Partners& Difference.
- Working collaboratively as a part of our SME team to write new business, look after renewals and service our clients throughout the year.
- Responding to client issues in a timely and friendly manner.
- Building relationships with our claims and wider broking teams for technical referral and new business opportunities.
- Negotiating terms for our clients with insurers.
- Always working to our business operational standards, policies and processes.
- Using client applications and processes accurately and as defined by the business including invoicing and maintaining data quality.
- Looking for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues and our ecosystem.
- Maintaining your own learning and continued professional development.
- Demonstrating alignment with our Partners& values.
- Cert CII or working towards.
- Sound technical knowledge of the insurance industry with reference to commercial insurance.
- Proven ability to provide a responsive first-class service to clients.
- Excellent verbal and written communication and administration skills.
- Knowledge of the wider Partners& offering.
- Ability to organise workflow, prioritise tasks and manage own time.
- Confident use of Microsoft Office suite.
- Working knowledge of broking processes and regulatory standards.
- Working knowledge of FCA compliance rules.
- Competent in using an insurance client system; Acturis an advantage.
30 days holiday + bank holidays
Private Medical Insurance
Group Life Assurance
Group Income Protection
SME Insurance Client Adviser – Exceptional Service & Growth in Oxford employer: Partnersand
At Partners&, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work culture that values each team member's contributions. With a strong focus on employee growth and development, we provide extensive training opportunities and a supportive environment for our Client Advisers to thrive in their roles. Located in the picturesque areas of Oxford and High Wycombe, our team enjoys a healthy work-life balance, complemented by generous benefits such as 30 days holiday, private medical insurance, and a commitment to fostering a positive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land SME Insurance Client Adviser – Exceptional Service & Growth in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Partners&. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by understanding the Partners& values and how they align with your own. Be ready to share examples of how you've provided exceptional service in the past – they love a good story!
✨Tip Number 3
Show off your can-do attitude! During interviews or networking events, highlight your proactive approach to problem-solving and client service. It’s all about demonstrating that you’re the perfect fit for their dynamic team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Partners& family.
We think you need these skills to ace SME Insurance Client Adviser – Exceptional Service & Growth in Oxford
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing exceptional service shine through. We want to see how you can bring a positive, can-do attitude to our team and make a real difference for our SME clients.
Tailor Your CV:Make sure your CV is tailored to the role of Client Adviser. Highlight your relevant experience in the insurance industry and any specific skills that align with our values and the responsibilities outlined in the job description.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining the Partners& family!
How to prepare for a job interview at Partnersand
✨Know Your Stuff
Make sure you brush up on your technical knowledge of the insurance industry, especially commercial insurance. Familiarise yourself with the specific services and values of Partners& so you can speak confidently about how you can contribute to their mission.
✨Showcase Your People Skills
As a Client Adviser, building relationships is key. Prepare examples of how you've provided exceptional service in the past. Think about times when you went above and beyond for clients and be ready to share those stories during the interview.
✨Be Proactive and Positive
Partners& values a can-do attitude, so come prepared to discuss how you approach challenges. Share instances where you took initiative to solve problems or improve client experiences, demonstrating your proactive mindset.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the team dynamics, the Client Journey, or how they measure success in providing exceptional service. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
