At a Glance
- Tasks: Provide exceptional service and support to clients in the insurance sector.
- Company: Join a dynamic, values-driven team at Partners&.
- Benefits: Enjoy 30 days holiday, private medical insurance, and professional development.
- Other info: Collaborative environment with opportunities for career growth.
- Why this job: Make a real impact by challenging the status quo in client experience.
- Qualifications: Cert CII or working towards it; strong communication and insurance knowledge.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Client Adviser to join our team at Partners& covering the Oxford, High Wycombe and Essex areas. If you’re considering a new chapter in your career and would like to work with a dynamic, collaborative, and values-driven business, we have an opportunity for you. We’re looking for positive people with a can-do attitude to join our Partners& family.
We are a rapidly growing business that is passionate about our people and our clients. Our purpose is to challenge the status quo and create a client experience like no other in the insurance market. We have created an ecosystem that includes other like-minded professionals that extends the services we can provide and we believe having great individuals in our business is what will really make a difference for our clients.
The primary purpose of the role is to provide exceptional service to our clients and quality support to our Client Executives.
Responsibilities- Working closely with our Client Executives with responsibility for the day-to-day servicing of client accounts.
- Applying insurance knowledge and principles to day-to-day tasks enabling the delivery of exceptional service.
- Negotiating terms for our clients with insurers.
- Always working to our business operational standards, policies and processes.
- Using awareness of the different distribution channels available for the benefit of our clients.
- Building positive working relationships with Partners& colleagues and teams.
- Working collaboratively as part of our team to write new business, look after renewals and service our clients throughout the year.
- Using client applications and processes accurately and as defined by the business including invoicing and maintaining data quality.
- Looking for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues and our ecosystem.
- Ensuring stakeholders have the information & tools necessary to make capable & confident decisions.
- Taking consideration of the wider context of situations & deal with any ambiguities.
- Engaging with other team members to achieve better customer outcomes.
- Maintaining your own learning and continued professional development.
- Demonstrating your understanding and application of our Client Journey and Partners& Difference.
- Demonstrating alignment with our Partners& values.
- Cert CII or working towards.
- Excellent communication, administration and decision-making skills.
- Sound technical knowledge of the insurance industry with reference to commercial insurance.
- A general understanding of the underwriting, claims and broking processes.
- Ability to apply standard policy wording, extensions and limitations.
- Ability to organise workflow, prioritise tasks and manage own time.
- Confident use of Microsoft Suite.
- Working knowledge of broking processes and regulatory standards.
- Up-to-date knowledge of FCA compliance rules.
- Competent in using an insurance client system; Acturis an advantage.
- Confident in both raising & receiving concerns & know how to appropriately escalate issues.
- Established professional principles and exceptional personal integrity.
30 days holiday + bank holidays
Private Medical Insurance
Group Life Assurance
Group Income Protection
Corporate Client Adviser: Service & Insurance Solutions in High Wycombe employer: Partnersand
At Partners&, we pride ourselves on being a dynamic and values-driven employer, dedicated to fostering a collaborative work culture that empowers our employees. With a focus on professional growth and a commitment to exceptional client service, we offer 30 days of holiday, private medical insurance, and opportunities for continuous learning. Join us in Oxford, High Wycombe, and Essex, where your contributions will directly impact our clients and the insurance market.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Client Adviser: Service & Insurance Solutions in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Partners& and understand their values and client journey. Be ready to discuss how your skills align with their mission to challenge the status quo in the insurance market.
✨Tip Number 3
Show off your personality! During interviews, let your positive attitude shine through. Remember, they’re looking for someone who fits into their dynamic team, so be yourself and show them why you’d be a great addition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Partners& family.
We think you need these skills to ace Corporate Client Adviser: Service & Insurance Solutions in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Client Adviser role. Highlight your insurance knowledge and any relevant qualifications, like Cert CII, to show us you’re the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you want to join Partners& and how your values align with ours. Share specific examples of your past experiences that demonstrate your can-do attitude and commitment to exceptional client service.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our Partners& family.
How to prepare for a job interview at Partnersand
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around commercial insurance and the underwriting process. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Communication Skills
As a Client Adviser, communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. This could be through resolving issues or negotiating terms—anything that highlights your ability to connect and collaborate.
✨Demonstrate Your Can-Do Attitude
Partners& values a positive mindset, so come ready to share instances where you've tackled challenges with a proactive approach. Think of times when you went above and beyond for a client or team member—this will resonate well with their values-driven culture.
✨Familiarise Yourself with Their Client Journey
Understanding the Partners& Client Journey and how they differentiate themselves in the market is crucial. Research their services and think about how you can contribute to enhancing the client experience. This shows that you're not just looking for a job, but are genuinely interested in being part of their mission.
