At a Glance
- Tasks: Provide exceptional service and support to clients in the insurance sector.
- Company: Join a dynamic, values-driven team at Partners&.
- Benefits: 30 days holiday, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a supportive and innovative ecosystem.
- Why this job: Make a real impact by enhancing client experiences in a growing business.
- Qualifications: Cert CII or working towards it, with strong communication and insurance knowledge.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Client Adviser to join our team at Partners& covering the Oxford, High Wycombe and Essex areas. If you’re considering a new chapter in your career and would like to work with a dynamic, collaborative, and values-driven business, we have an opportunity for you. We’re looking for positive people with a can-do attitude to join our Partners& family.
We are a rapidly growing business that is passionate about our people and our clients. Our purpose is to challenge the status quo and create a client experience like no other in the insurance market. We have created an ecosystem that includes other like-minded professionals that extends the services we can provide and we believe having great individuals in our business is what will really make a difference for our clients.
The primary purpose of the role is to provide exceptional service to our clients and quality support to our Client Executives.
Responsibilities- Working closely with our Client Executives with responsibility for the day-to-day servicing of client accounts.
- Applying insurance knowledge and principles to day-to-day tasks enabling the delivery of exceptional service.
- Negotiating terms for our clients with insurers.
- Always working to our business operational standards, policies and processes.
- Using awareness of the different distribution channels available for the benefit of our clients.
- Building positive working relationships with Partners& colleagues and teams.
- Working collaboratively as part of our team to write new business, look after renewals and service our clients throughout the year.
- Using client applications and processes accurately and as defined by the business including invoicing and maintaining data quality.
- Looking for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues and our ecosystem.
- Ensuring stakeholders have the information & tools necessary to make capable & confident decisions.
- Taking consideration of the wider context of situations & deal with any ambiguities.
- Engaging with other team members to achieve better customer outcomes.
- Maintaining your own learning and continued professional development.
- Demonstrating your understanding and application of our Client Journey and Partners& Difference.
- Demonstrating alignment with our Partners& values.
- Cert CII or working towards.
- Excellent communication, administration and decision-making skills.
- Sound technical knowledge of the insurance industry with reference to commercial insurance.
- A general understanding of the underwriting, claims and broking processes.
- Ability to apply standard policy wording, extensions and limitations.
- Ability to organise workflow, prioritise tasks and manage own time.
- Confident use of Microsoft Suite.
- Working knowledge of broking processes and regulatory standards.
- Up-to-date knowledge of FCA compliance rules.
- Competent in using an insurance client system; Acturis an advantage.
- Confident in both raising & receiving concerns & know how to appropriately escalate issues.
- Established professional principles and exceptional personal integrity.
30 days holiday +
Corporate Client Adviser: Service & Insurance Solutions in Colchester employer: Partnersand
At Partners&, we pride ourselves on being a dynamic and values-driven employer, offering a collaborative work culture that fosters personal and professional growth. With a commitment to exceptional client service and a supportive team environment, our employees enjoy 30 days of holiday and the opportunity to develop their skills in the rapidly evolving insurance market. Join us in challenging the status quo and making a meaningful impact for our clients across Oxford, High Wycombe, and Essex.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Client Adviser: Service & Insurance Solutions in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your skills align with their mission to challenge the status quo and provide exceptional client experiences.
✨Tip Number 3
Practice your communication skills! As a Client Adviser, you'll need to convey complex information clearly. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Partners& family.
We think you need these skills to ace Corporate Client Adviser: Service & Insurance Solutions in Colchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Partners&.
Tailor Your Application:Make sure to customise your application for the Client Adviser position. Highlight your relevant experience in insurance and client service, and explain how your skills can contribute to our mission of delivering exceptional client experiences.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and what we stand for!
How to prepare for a job interview at Partnersand
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around commercial insurance. Be ready to discuss underwriting, claims, and broking processes. This will show that you’re not just a good communicator but also technically savvy.
✨Show Off Your People Skills
Since the role involves building positive relationships, think of examples where you've successfully collaborated with others. Prepare to share how you’ve worked as part of a team to achieve great outcomes for clients.
✨Demonstrate Your Can-Do Attitude
Partners& values a positive mindset, so come prepared with stories that highlight your proactive approach. Think of times when you went above and beyond to meet client needs or improve processes.
✨Be Ready to Discuss Compliance
Familiarise yourself with FCA compliance rules and be prepared to discuss how you ensure adherence in your work. This shows that you understand the importance of regulatory standards in the insurance industry.
