At a Glance
- Tasks: Lead a team and provide one-to-one advocacy support to unpaid adult carers.
- Company: Trusted independent advocacy provider in Scotland since 1998.
- Benefits: Travel expenses covered, supportive team environment, and opportunities for professional growth.
- Other info: Inclusive workplace that values diversity and promotes equality.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in line management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Partners in Advocacy has been delivering independent advocacy services since 1998 and is recognised as a trusted and established independent advocacy provider across Scotland. We are pleased to offer an opportunity to join our Edinburgh Carers service as a Service Coordinator. This is a rewarding role in a supportive, experienced team, where you will make a genuine difference by providing line management to the team and one‑to‑one independent advocacy to unpaid adult carers. You will support individuals in having their voices heard, helping them express their views, understand their rights, explore their options, and participate in decisions that affect their lives.
The role involves travelling throughout Edinburgh to meet people in a range of community and other settings. Travel expenses are covered, and you will be supported to plan your work in a way that is both effective and sustainable. Working closely with the Service Manager for Edinburgh & The Lothians, you will help maintain accurate service data and support the development of service reports, helping demonstrate the impact of advocacy. This is a role that offers a high degree of autonomy, alongside regular support, supervision, and opportunities to connect with colleagues across the organisation. We warmly encourage applications from people from diverse backgrounds.
Your work will be team‑focussed, in terms of practice and outcomes, though you’ll need to feel comfortable working independently at times, managing your own diary and priorities. You will provide one‑to‑one support and supervision to your team colleagues. Your work will support unpaid adult carers in Edinburgh who, in turn, are supporting a family member who may have mental health needs or other additional support requirements. Your days will vary from supporting someone in a meeting, to travelling across Edinburgh, to completing case notes at home. Some situations can be complex or emotionally demanding, and good professional boundaries are essential.
You’ll need to be able to understand complex information and processes, translate them in the context of your advocacy partners’ needs, helping them to understand their rights and explore their options. You’ll need to be comfortable making decisions and working proactively, while staying connected to your wider team. You’ll be speaking to professionals and others in a range of settings, communicating, and amplifying your advocacy partners’ opinions and wishes. You’ll record, track, and compile statistical and other information, writing it into tracking spreadsheets, Microsoft Word forms and creating anonymised case studies.
What we want:
- Are comfortable working autonomously and managing your own workload whilst recognising and reacting to the needs and development of your team colleagues
- Have recent line management experience and value high‑quality, person‑centred people management
- Can recognise the right times to check in with your line manager
- Have good planning skills and are punctual
- Can build trust with people and communicate clearly in a range of situations
- Are organised and able to balance direct work and administrative responsibilities
- Have good writing and IT skills
- Are confident travelling independently across Edinburgh
- Value equality, diversity, human‑rights, and person‑led support
- Can research, read, and understand complex information, then translate it and explain it in clear terms
Partners in Advocacy is proud to be a Disability Confident Employer and is committed to creating an inclusive and accessible working environment.
Service Coordinator in Musselburgh employer: Partners in Advocacy
Partners in Advocacy is an exceptional employer, offering a supportive and inclusive work culture where employees can make a meaningful impact in the lives of unpaid adult carers across Edinburgh. With a strong emphasis on professional development, autonomy, and team collaboration, staff are encouraged to grow their skills while enjoying the flexibility of managing their own workload. The organisation's commitment to diversity and its status as a Disability Confident Employer further enhance its appeal, making it a rewarding place to work for those seeking a fulfilling career in advocacy.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Musselburgh
✨Tip Number 1
Network like a pro! Reach out to people in the advocacy field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to advocacy and service coordination. Think about your experiences and how they align with the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for advocacy during interviews. Share stories that highlight your commitment to supporting individuals and your understanding of their rights. This will help you stand out as someone who truly cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Coordinator in Musselburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Service Coordinator role. We want to see how you can make a genuine difference in supporting unpaid adult carers!
Showcase Your Writing Skills:Since good writing is key for this role, ensure your application is clear, concise, and free of errors. Use straightforward language to demonstrate your ability to communicate effectively, just like you would in the job.
Highlight Relevant Experience:Don’t forget to mention any line management experience or work with diverse groups. We’re looking for someone who values person-centred support, so share examples that showcase your commitment to equality and diversity.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important information about the role!
How to prepare for a job interview at Partners in Advocacy
✨Know Your Advocacy Stuff
Make sure you brush up on advocacy principles and the specific needs of unpaid adult carers. Understanding the complexities they face will help you articulate how you can support them effectively during the interview.
✨Showcase Your Management Skills
Since the role involves line management, be ready to discuss your recent experiences in managing teams. Prepare examples that highlight your ability to support and develop team members while maintaining a person-centred approach.
✨Demonstrate Your Communication Skills
Practice explaining complex information in simple terms. You might be asked to demonstrate how you would communicate with both advocacy partners and professionals, so think about scenarios where you've successfully done this before.
✨Plan Your Journey
As travel is a key part of the role, plan your route around Edinburgh ahead of time. This shows your organisational skills and readiness to manage your workload effectively, which is crucial for the Service Coordinator position.
