Medical Lead - Staffordshire GP OOH in Stoke-on-Trent

Partnering Health Group (PHL) are looking for a Medical Lead to work within our Staffordshire GP OOH Service. We are an experienced integrated urgent healthcare organisation responsible for providing a variety of health care services. The Medical Lead will be responsible for the clinical oversight and leadership of their service(s). They will be responsible for recruiting, inducting and performance managing the medical workforce for the service, and ensuring excellent care is provided by all clinicians at all times.

The Medical Lead will work together with the Service Delivery and Performance Manager and Clinical Site in leading the delivery of high quality, safe and effective urgent care services, providing assurance to the Medical Director and the Leadership Team. The post-holder will spend 16 hours per week completing the Medical Lead (Management time) role and a proportion of their time (minimum 8-12 hours per week pro rata) working within PHL's clinical services to maintain their clinical skillset and connection to front-line care delivery. This will be in addition to your Medical Lead hours.

Key Responsibilities:

• Be visible and responsive to the needs of the clinical workforce, including being available at times out of normal working hours where needed and being part of escalation processes.
• Represent PHL at local meetings with Partners, Commissioners, NHSE, CQC and stakeholder groups (e.g., Integrated Clinical Governance Meetings), embedding the UCD into the local healthcare system.
• Act as the line manager to the medical workforce (GPs and other doctors) ensuring they are supported and equipped to perform their clinical duties fully and effectively and the day-to-day delivery of high quality, safe clinical care.
• Support medical professional regulatory processes including workforce compliance, revalidation, fitness to practice and disciplinary processes.
• Provide assurance to the Senior Leadership and Executive Operational Delivery Team.
• Undertake timely investigation and management of serious incidents, complaints and other untoward incidents, and embed any associated learning within the Service.
• Ensure clinical guidelines for the Service are reviewed and up to date, including all electronic versions (used by remote and out of area clinicians).
• Oversee recruitment, induction, ongoing support, performance management and workforce planning for medical staff in the Service.
• Manage clinical performance, by delivering constructive feedback to colleagues and, where required, appraisals and supervision.

PHL Group was founded in 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute to and benefit the local healthcare economy. PHL (formerly known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved from the former Out of Hours model, for localities in Hampshire and the Isle of Wight. All of the core services which look after patients with an urgent healthcare need are joined up together, and PHL work closely with system partners such as South Central Ambulance Service.

The services we operate include call handling, telephone clinical assessment, out of hours home visiting services and some face-to-face Primary Care appointments services in Hampshire. In 2021 a newly formed Healthcare Division was created and incorporates PHL's Urgent Care, Primary Care and Youla Care Concierge Services. The new division combines PHL’s healthcare operations into one team and utilises internal and external resources efficiently to achieve our organisational vision: to be an innovative healthcare enabler, known for providing a range of high-quality care. PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.