PHL Group (Partnering Health Limited) is looking for an experienced Clinical Governance Manager to join our Clinical & Quality team. This is a pivotal role, providing assurance that our services are safe, compliant, and delivering high-quality care to our patients.
Reporting to the Head of Quality and Clinical Governance, you'll lead on clinical governance processes across PHL, working closely with service leadership teams on incident reporting, risk and complaints management, and quality improvement all delivered in line with our truly caring and team first values., Acting as a visible, approachable leader within the Clinical & Quality Team, supporting and inspiring colleagues across the organisation
Ensuring up-to-date knowledge of the clinical governance framework, including relevant legislative, regulatory and professional standards (CQC, NHS England, NICE, CAS alerts)
Producing patient safety and governance reports for services, committees and forums, escalating and actioning improvements where needed
Supporting investigations into patient safety incidents and potential litigation claims, ensuring learning is embedded and shared
Maintaining and monitoring the risk register, providing expert advice on clinical risk management
Overseeing complaints handling via Datix, ensuring timely investigation, response and learning
Researching, writing and embedding clinical and governance policies and procedures
Chairing a delegated sub-committee and supporting delivery of governance meetings across services
Supporting compliance with ISO 9001 quality management requirements
Why Join Us?
PHL Group was founded in 2009 by a team of experienced General Practitioners and commercial partners, driven by a clear vision to deliver high-quality healthcare services that positively impact local communities. Led by an experienced team of clinicians and healthcare leaders with extensive expertise across urgent and primary care settings,
PHL Group operates a wide range of services across the UK and internationally, including Integrated Urgent Care, GP Practices, Custody Healthcare, ADHD services, Home Visiting, and Wait Time Support.
Supported by a well-established organisational infrastructure, robust clinical governance, and industry-leading professionals, PHL Group is committed to enabling people to remain well and receive the best possible health and social care through innovation, quality, and compassion.
At the heart of everything we do are our core values Truly Care, Team First, and Pioneering Innovationmaking PHL Group a forward-thinking organisation where people are empowered to make a real difference.
This is a full-time hybrid position, working 37.5 hours per week, Monday to Friday.
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