At a Glance
- Tasks: Manage high-quality dermatology services and ensure operational efficiency in a community setting.
- Company: Join PHL Group, a leader in patient-centred healthcare with a commitment to excellence.
- Benefits: Enjoy perks like a Bike2Work scheme, professional development, and your birthday off!
- Other info: Dynamic role with opportunities for career growth and support for the Armed Forces community.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare management and a degree in Business Administration required.
The predicted salary is between 40000 - 50000 £ per year.
PHL Group have an exciting opportunity for a Dermatology Service Manager to join our team on a full time basis.
Role Overview
The primary focus of the service manager is the provision of high quality and timely dermatology patient centred care in a Community Dermatology setting. The post holder will be responsible for the successful operation of the designated contracts for provision of dermatology services under contract to the NHS. This will involve ensuring that services are delivered safely, effectively and to a high standard of quality, complying with or exceeding the specifications commissioned by the NHS. The role will be based at Manchester locality but will require travel to other bases within the areas covered by the designated contracts. A commitment to a quality service and excellence in all that About Health undertakes is integral to the role and the development of the service.
Key Responsibilities
- To ensure that the service always maintains operational efficiency through correct allocation of resources, within budget restrictions.
- Using activity information, actively manage demand and capacity of the service.
- To identify desirable changes or modifications and deliver process enhancements and improvements to support the business development.
- To support the Operational Business Manager as necessary implementing changes to support the delivery of services.
- Identify, make recommendations and seek approval from the Senior Management Team for any efficiency that could be made within the provision of service, to facilitate quality improvement within the organisation.
- Deal appropriately with instructions and queries and escalate to senior management where appropriate.
- To ensure clinical sessions are filled with the appropriately trained staff.
- Escalate any shortfalls in staffing fulfilment allocation, ensure resilience within the delivery of services and develop further resilience across support services.
- Ensure that clinical sessions are booked onto SystmOne in a timely manner to facilitate direct booking via E-RS.
- Monitor and address any E-RS “slot issues” as they arise.
- Ensure that sites are ready and stocked for delivery of services.
- Ensure a minimum level of stock is always available for the service.
- Attend training and meetings as and when required to do so by the management team.
- Maintain strict confidentiality in relation to all issues concerned within the service and adhere to About Health policy ensuring staff are aware of their obligations.
- Notify the Operational Business Manager of any circumstances which may affect the provision of a high-quality service.
- Organise and prioritise effectively own work schedule, to ensure operational excellence with minimum supervision.
- Deal with matters raised under the complaints / incidents procedure / protocol and using the procedure / protocol when answering queries and complying with requests from the Clinical Governance team for statements and information requests within the specified timeframe.
Requirements
- Operational experience within a healthcare environment
- Leadership/management experience
- Degree in Business Administration (equivalent or higher)
- Line management experience e.g. rostering, budgets, appraisals, absence monitoring/management
- Working within a busy service environment communicating with a variety of staff groups
Benefits
- Bike2Work Scheme. Save up to 42% on bikes & equipment
- DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
- Employee Assistance Program - 24 hour helpline. 24/7 support for counselling, legal, medical & more
- Employee Recognition. ‘On the Spot’ & ‘Extra Mile’ Awards
- Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
- Long Service Award. Celebrating 5 & 10 years of service
- Menopause Support. HRT subscription covered & Menopause Pledge
- NHS Discount - Blue Light Card. Staff are eligible for Blue Light Card which offers a range of official discounts
- Paid Sick Pay. 10 days per year
- Professional Development. Training, courses & team-building opportunities
- Workplace Savings and Low Interest Loans. Payroll savings & low-interest loans
- Your Birthday off!
As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.
Dermatology Service Manager in Manchester employer: Partnering Health Ltd
PHL Group is an exceptional employer, offering a supportive and dynamic work environment for the Dermatology Service Manager role in Manchester. With a strong commitment to employee well-being, we provide comprehensive benefits including professional development opportunities, family-friendly policies, and recognition programs that celebrate your contributions. Join us to be part of a team dedicated to delivering high-quality patient care while enjoying a workplace that values your growth and supports a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Dermatology Service Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those in dermatology. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their approach to patient care and think of ways you can contribute to their mission. This will show them you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Mock interviews with friends or family can help you nail this!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Dermatology Service Manager in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Dermatology Service Manager role. Highlight your operational experience in healthcare and any leadership roles you've held. We want to see how your skills align with our commitment to high-quality patient care!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to manage resources effectively and improve service delivery. We love seeing quantifiable results, so if you’ve made a positive impact in previous roles, let us know!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Partnering Health Ltd
✨Know Your Stuff
Make sure you brush up on your dermatology knowledge and the specific services offered by PHL Group. Familiarise yourself with NHS standards and how they apply to community dermatology settings. This will show that you're not just interested in the role, but that you understand the nuances of the service.
✨Showcase Your Leadership Skills
As a Dermatology Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, handled budgets, or improved service delivery. Be ready to discuss how you can lead the team effectively while maintaining high-quality patient care.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational challenges or staffing issues. Think about how you would handle these scenarios, focusing on problem-solving and decision-making skills. This will help the interviewers see your thought process and how you prioritise patient care and service efficiency.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team's current challenges, the company's vision for the dermatology service, or how they measure success. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.
