At a Glance
- Tasks: Lead a team to ensure top-notch service delivery in healthcare operations.
- Company: Dynamic healthcare provider focused on excellence and support.
- Benefits: Flexible hours, employee discounts, professional development, and birthday off!
- Other info: Join a supportive team with opportunities for growth and recognition.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Leadership experience in call centres or healthcare, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Shift Manager, you’ll be the go-to leader during your shift, ensuring seamless service delivery across our diverse contracts – including Call Handling, Custody Healthcare, SARC, Home Visiting and Integrated Urgent Care. You’ll play a vital role in maintaining clinical and operational excellence, keeping our teams supported and our services running efficiently, 24/7.
Location: Segensworth West, Hampshire
Operating Hours: 24/7 operation – shift-based (Current pattern: 2 on, 6 off, includes weekends and public holidays)
Working Hours: 20 – 24 hours per week
Reports To: Operations Manager – IUC/CAS
Key Responsibilities:
- Take charge of day-to-day operations as the senior decision-maker on shift
- Lead a team of clinical and non-clinical staff with professionalism and compassion
- Monitor and manage real-time service performance against key targets
- Coach, support, and supervise staff, conducting audits, appraisals, and investigations
- Ensure compliance with health & safety, safeguarding, and GDPR regulations
- Work closely with the Operations Manager and senior leadership on continuous service improvement
- Keep accurate records and assist in protocol updates and staff training
Essential:
- Proven leadership experience in a call centre or healthcare environment
- Excellent communication and interpersonal skills
- Confident decision-maker with sound judgment under pressure
- Ability to manage multiple services and competing priorities
- Proficient in Microsoft Office
Desirable:
- Knowledge of healthcare or social care frameworks
- Experience in stakeholder engagement and conflict resolution
Benefits:
- Bike2Work Scheme. Save up to 42% on bikes & equipment
- DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
- Employee Assistance Program - 24 hour helpline. 24/7 support for counselling, legal, medical & more
- Employee Recognition. ‘On the Spot’ & ‘Extra Mile’ Awards
- Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
- Long Service Award. Celebrating 5 & 10 years of service
- Menopause Support. HRT subscription covered & Menopause Pledge
- NHS Discount - Blue Light Card. Staff are eligible for the Blue Light Card which offers a range of official discounts
- Paid Sick Pay. 10 days per year
- Professional Development. Training, courses & team-building opportunities
- Workplace Savings and Low Interest Loans. Payroll savings & low-interest loans
- Your Birthday off!
IUC / CAS Shift Manager in Fareham employer: Partnering Health Ltd
As an employer, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee well-being and professional growth. Located in Segensworth West, Hampshire, our 24/7 operation offers flexible shift patterns and a range of benefits including a Bike2Work scheme, employee assistance programmes, and opportunities for continuous training and development. Join us to make a meaningful impact in healthcare while enjoying a family-friendly environment and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land IUC / CAS Shift Manager in Fareham
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace IUC / CAS Shift Manager in Fareham
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Partnering Health Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Partnering Health Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Partnering Health Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Partnering Health Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Partnering Health Ltd can really resonate with interviewers and show your commitment to the field.
