At a Glance
- Tasks: Coordinate business operations and ensure seamless service delivery for clients and healthcare professionals.
- Company: Join a supportive team at PHL, dedicated to making a difference in healthcare.
- Benefits: Enjoy perks like Bike2Work, paid sick leave, and professional development opportunities.
- Other info: Celebrate your birthday off and enjoy a family-friendly workplace culture.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: Strong admin skills and a proactive attitude; healthcare background is a plus.
The predicted salary is between 30000 - 40000 £ per year.
PHL have an exciting opportunity for a Business Co-ordinator to join the team working 35Hrs per week on a permanent basis. As a Business Co-ordinator, you will work as an integral part of an existing team and play a pivotal role in ensuring smooth service delivery, supporting the company’s strategic direction.
Your main responsibilities will be:
- Communicate effectively within the Business Co-ordination team.
- Work closely with the Account Management team, internal teams, clients, and healthcare professionals (HCPs) to ensure seamless service delivery.
- Maintain a database of Health Care professionals, updating relevant information when required.
- Establish and maintain effective relationships with clients and healthcare professionals via email, telephone and Teams meetings.
- Carry out the operational requirement of all Client contracts.
- Coordinate, arrange, implement and maintain rotas to ensure client requests are fulfilled to the highest standard.
- Arrange travel and accommodation for healthcare professionals throughout the UK.
- Assist with any support a Client or Health Care Professional may require within each contract.
- Complete weekly client invoices and process weekly health care professional weekly payments.
- Actively contribute to any quality challenges and learnings within the BC team and wider Synaptik team.
- Comply with all in-house policies and procedures and team KPIs.
- Perform additional administration tasks as required.
As a Business Co-ordinator you will have:
- Strong administration experience.
- Background within healthcare advantageous, but not essential.
- Excellent Organisational skills.
- Process oriented.
- Ability to manage and prioritise own workload.
- A high level of attention to detail and accuracy.
- Ability to communicate effectively and professionally.
- The ability to use initiative in a proactive manner.
- Approach teamwork respectfully and with a positive attitude.
- Ability to be adaptable and overcome challenges.
Benefits:
- Bike2Work Scheme. Save up to 42% on bikes & equipment.
- DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles.
- Employee Assistance Program - 24 hour helpline. 24/7 support for counselling, legal, medical & more.
- Employee Recognition. ‘On the Spot’ & ‘Extra Mile’ Awards.
- Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave.
- Long Service Award. Celebrating 5 & 10 years of service.
- Menopause Support. HRT subscription covered & Menopause Pledge.
- NHS Discount - Blue Light Card. Staff are eligible for Blue Light Card which offers a range of official discounts.
- Paid Sick Pay. 10 days per year.
- Professional Development. Training, courses & team-building opportunities.
- Workplace Savings and Low Interest Loans. Payroll savings & low-interest loans.
- Your Birthday off.
As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.
