At a Glance
- Tasks: Coordinate patient services and ensure high-quality care in a dynamic healthcare environment.
- Company: Join PHL Group, a supportive and collaborative healthcare organisation.
- Benefits: Enjoy perks like bike schemes, eye tests, employee assistance, and professional development.
- Other info: Celebrate your birthday off and enjoy a friendly team atmosphere.
- Why this job: Make a real difference in patient care while growing your career in healthcare.
- Qualifications: Previous admin experience, strong organisational skills, and a proactive approach.
The predicted salary is between 30000 - 40000 £ per year.
PHL Group is looking for a motivated and organised Patient Service Coordinator to join our Community Dermatology team. Working closely with the Patient Service Centre Manager, you’ll support the day-to-day coordination of our Patient Service Centre, ensuring patients receive a professional, efficient and high-quality service. You’ll help coordinate clinics, support the administration team and contribute to the smooth running of our services.
Key Responsibilities
- Support the Patient Service Centre Manager with the day-to-day coordination of the administration team.
- Provide a high-quality administrative service for patients, clinicians and healthcare professionals.
- Coordinate clinician availability, clinic schedules and room bookings.
- Monitor referrals, waiting lists and appointment worklists to ensure timely patient booking.
- Process referrals and maintain accurate patient records using SystmOne and other patient administration systems.
- Respond to telephone and email enquiries professionally and efficiently.
- Support the training and development of team members.
- Assist with service improvements and help ensure contractual KPIs and quality standards are achieved.
- Support the management of complaints, incidents and administrative queries in line with company policies.
About You
We’re looking for someone who has:
- Previous administration experience, ideally within a healthcare setting.
- Excellent organisational and communication skills.
- Strong attention to detail and the ability to manage competing priorities.
- Experience using Microsoft Office (SystmOne experience is desirable).
- A proactive, flexible approach and a commitment to delivering excellent patient care.
Why Join PHL Group?
At PHL Group, we’re committed to delivering outstanding patient care while creating a supportive environment where our colleagues can develop and succeed. You’ll be joining a friendly, collaborative team where your contribution makes a real difference every day. If you’re looking for a rewarding administrative role within a growing healthcare organisation, we’d love to hear from you. Apply today!
Benefits
- Bike2Work Scheme. Save up to 42% on bikes & equipment
- DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
- Employee Assistance Program - 24 hour helpline. 24/7 support for counselling, legal, medical & more
- Employee Recognition. ‘On the Spot’ & ‘Extra Mile’ Awards
- Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
- Long Service Award. Celebrating 5 & 10 years of service
- Menopause Support. HRT subscription covered & Menopause Pledge
- NHS Discount - Blue Light Card. Staff are eligible for Blue Light Card which offers a range of official discounts
- Paid Sick Pay. 10 days per year
- Professional Development. Training, courses & team-building opportunities
- Workplace Savings and Low Interest Loans. Payroll savings & low-interest loans
- Your Birthday off!
As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.
Patient Service Coordinator in Blackburn employer: Partnering Health Ltd
PHL Group is an exceptional employer for Forensic Healthcare Professionals, offering a supportive work culture that prioritises professional development and comprehensive training. Working across multiple sites in North Yorkshire, employees benefit from a dynamic environment where they can make a meaningful impact on the health and wellbeing of individuals in police custody, all while being part of a dedicated team committed to excellence in forensic healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Service Coordinator in Blackburn
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Partnering Health Ltd for the Patient Service Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Service Coordinator in Blackburn
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Partnering Health Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Partnering Health Ltd, and how you can make a difference!
How to prepare for a job interview at Partnering Health Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Partnering Health Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Partnering Health Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Partnering Health Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
