Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, showcase Samsung products, and provide exceptional service in a dynamic retail environment.
- Company: Join PRS & Samsung, a leader in tech retail, dedicated to customer satisfaction and innovation.
- Benefits: Enjoy perks like birthday holidays, monthly bonuses, discounts, and access to the latest devices.
- Why this job: Be part of a passionate team, grow your skills, and make a real impact in tech retail.
- Qualifications: A love for technology, excellent people skills, and adaptability in a fast-paced environment are essential.
- Other info: Training provided includes product knowledge and customer journey insights to enhance your career.
Location: Samsung Experience Store, Trafford Centre
Pay: Standard – £12.21
Enhanced opportunity – £14.21
Bonus Potential – 20%
Hours: 18HRS ( At least 3 days working)
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Trafford Centre
Role Summary:
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand\’s ethos and providing inspirational customer service. Your main focus will be on enriching customers\’ connected lives through unrivalled interactions, introducing them to Samsung\’s products and services.
Core Responsibilities:
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience:
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances
- Love for Tech: You\’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You\’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Retail Assistant - Samsung Experience Stores employer: Partner Retail Services
Contact Detail:
Partner Retail Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores
✨Tip Number 1
Familiarise yourself with Samsung's latest products and technologies. Being knowledgeable about their offerings will not only help you connect with customers but also demonstrate your genuine passion for tech, which is crucial for this role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable in delivering exceptional service and handling various customer interactions.
✨Tip Number 3
Showcase your adaptability by sharing examples of how you've thrived in fast-paced environments. Whether it's through previous jobs or volunteer work, demonstrating your ability to handle change will make you stand out.
✨Tip Number 4
Connect with current or former employees of Samsung Experience Stores on social media platforms. They can provide valuable insights into the company culture and expectations, helping you tailor your approach when applying.
We think you need these skills to ace Retail Assistant - Samsung Experience Stores
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Retail Assistant position at Samsung Experience Stores. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and tailored specifically for this role. Emphasise your customer service experience, passion for technology, and any relevant retail experience. Use clear headings and bullet points for easy readability.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided exceptional customer service in the past and your love for technology. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Partner Retail Services
✨Show Your Passion for Technology
Make sure to express your genuine love for technology during the interview. Share examples of how you've engaged with tech products in the past, and be ready to discuss the latest Samsung innovations. This will demonstrate that you're not just a candidate, but someone who truly connects with the brand.
✨Emphasise Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare to share specific instances where you've gone above and beyond for customers. Highlight your interpersonal skills and how you build relationships, as this aligns perfectly with the role's focus on enriching customer experiences.
✨Demonstrate Adaptability
Retail environments can be fast-paced and ever-changing. Be ready to discuss how you've successfully adapted to changes in previous roles. This could include handling unexpected situations or learning new products quickly, showcasing your ability to thrive under pressure.
✨Prepare for Product Knowledge Questions
Familiarise yourself with Samsung's latest products and services before the interview. You might be asked about specific features or how you would assist a customer in using a product. Showing that you’ve done your homework will impress the interviewers and reflect your commitment to continuous learning.