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- Tasks: Lead a dynamic team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join the innovative PRS& Samsung team in Norwich.
- Benefits: Competitive salary, bonus potential, employee discounts, and professional development opportunities.
- Other info: Exciting career growth and continuous learning in a vibrant environment.
- Why this job: Be part of a tech-savvy team and shape the future of retail.
- Qualifications: Proven leadership experience and a passion for technology.
The predicted salary is between 33000 - 36000 £ per year.
Location: Samsung Experience Store, Norwich
Hours: 40 Hours
Pay: £33,000 - £36,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Norwich as an Assistant Manager!
Role Summary:
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You'll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities:
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience:
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Assistant Manager - Samsung Experience Store in Norwich employer: Partner Retail Services
Contact Detail:
Partner Retail Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Samsung's values and ethos. This will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership experience and how you've inspired teams in the past – that's what they're really looking for!
✨Tip Number 3
Show your passion for tech! Be ready to discuss your favourite Samsung products and how they enhance customer experiences. This enthusiasm can set you apart from other candidates who might not share the same love for technology.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Manager - Samsung Experience Store in Norwich
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for technology in your application. We want to see how you connect with Samsung products and how that passion translates into exceptional customer experiences.
Leadership Experience Matters: Don’t forget to showcase your leadership skills! Share examples of how you've inspired and managed teams in the past. We’re looking for someone who can motivate others and drive success.
Tailor Your Application: Take a moment to tailor your application to the role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Partner Retail Services
✨Know Your Tech
Make sure you brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss how these products enhance customer experiences will show your passion for technology and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved goals together, as this role requires strong leadership and team management skills.
✨Customer Experience is Key
Think about specific instances where you went above and beyond to ensure customer satisfaction. Be ready to share these stories during the interview, as demonstrating your commitment to exceptional customer experiences is crucial for this position.
✨Understand the Brand Ethos
Familiarise yourself with PRS& Samsung's values and how they align with your own. During the interview, express how you can embody these values in your role as Assistant Manager, ensuring operational compliance and maintaining store standards.