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- Tasks: Connect with customers and showcase amazing Samsung products in a dynamic retail environment.
- Company: Join the Samsung Experience Store team in London Stratford.
- Benefits: Enjoy employee discounts, birthday holiday, and monthly bonus potential.
- Why this job: Be part of a passionate team and grow your skills in tech retail.
- Qualifications: Passion for people, tech-savvy, and excellent interpersonal skills.
- Other info: Opportunities for continuous learning and career advancement await you.
The predicted salary is between 24000 - 36000 £ per year.
Location: Samsung Experience Store, London Stratford
Pay: Standard - £***** Enhanced opportunity - £***** Bonus Potential - 20%
Hours: 24HR
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Stratford.
Role Summary: As a Retail Assistant, you will play a vital role in delivering the goals of PRS Samsung by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.
Core Responsibilities:
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience:
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us? At PRS Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
Retail Assistant in England employer: Partner Retail Services
Contact Detail:
Partner Retail Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in England
✨Tip Number 1
Get to know the Samsung products inside out! Familiarise yourself with the latest tech and features so you can impress customers with your knowledge. This will not only boost your confidence but also help you connect better with customers.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers, showcasing how you’d introduce them to Samsung products. The more you practice, the more natural it’ll feel when you’re in the store.
✨Tip Number 3
Don’t forget to show your passion for technology! When you apply through our website, let your enthusiasm shine through in interviews. Share your favourite Samsung products and why you love them – it’ll make you stand out!
✨Tip Number 4
Stay adaptable! Retail can be unpredictable, so be ready to embrace change and tackle challenges head-on. Show that you can thrive in a fast-paced environment, and you’ll be a perfect fit for the Samsung Experience Store.
We think you need these skills to ace Retail Assistant in England
Some tips for your application 🫡
Show Your Passion for People and Tech: When writing your application, let your love for technology and people shine through. Share experiences where you've connected with customers or helped them understand tech better. We want to see that you genuinely care!
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your adaptability and customer service skills, as these are key for us at the Samsung Experience Store.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects our brand ethos, but ensure your language is clear and concise. We want to get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Partner Retail Services
✨Know Your Stuff
Make sure you’re familiar with Samsung's latest products and services. Brush up on their features and benefits so you can confidently discuss how they enhance customer experiences. This will show your passion for tech and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to embody the brand's ethos and deliver inspirational service.
✨Embrace the Retail Environment
Familiarise yourself with the fast-paced nature of retail. Be ready to discuss how you adapt to changes and handle multiple tasks simultaneously. Highlight any experience you have in a similar environment to show you can thrive under pressure.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Consider asking about training opportunities or how the team collaborates to achieve sales goals.
