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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join the innovative PRS& Samsung team in a vibrant retail environment.
- Benefits: Enjoy competitive pay, bonuses, discounts, and well-being support.
- Why this job: Be part of a tech-savvy team that values growth and customer satisfaction.
- Qualifications: Proven leadership experience and a passion for technology are essential.
- Other info: Access to continuous learning and career advancement opportunities.
The predicted salary is between 40000 - 43000 £ per year.
Location: Samsung Experience Store, Oxford St
Hours: 40 Hours
Pay: £40,000 - £43,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Oxford St as an Assistant Manager!
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You will be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store's impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Assistant Manager - Samsung Experience Store in City of Westminster employer: Partner Retail Services
Contact Detail:
Partner Retail Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Samsung's values and ethos. This will help you align your answers with what they stand for, showing you're not just a fit for the role but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership experience and passion for technology can shine through in your responses.
✨Tip Number 3
Showcase your adaptability! Be ready to share examples of how you've successfully managed change in previous roles. This is key for a fast-paced environment like the Samsung Experience Store.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a great way to keep you top of mind and show your commitment to joining the team.
We think you need these skills to ace Assistant Manager - Samsung Experience Store in City of Westminster
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your love for technology shine through! Mention any personal experiences with Samsung products or how you stay updated on tech trends. We want to see that spark!
Highlight Your Leadership Skills: Make sure to showcase your previous management experience and how you've inspired teams in the past. Use specific examples to illustrate your leadership style and how it aligns with our values at PRS& Samsung.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Assistant Manager role. Highlight relevant skills and experiences that match the job description, so we can see why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Partner Retail Services
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved goals together, as this role heavily focuses on leadership.
✨Customer Experience is Key
Think of scenarios where you’ve gone above and beyond for customers. Be ready to share these stories during the interview, as demonstrating your commitment to exceptional customer service is crucial for this position.
✨Understand the Brand Ethos
Familiarise yourself with PRS& Samsung's values and mission. During the interview, align your answers with their ethos to show that you’re not just a fit for the role, but also for the company culture.
